People Operations Specialist

VSCO•San Francisco, CA

8d•Hybrid

About The Position

VSCO is seeking a People Operations Specialist to own the systems and processes behind the employee and contractor experience. This role focuses on building and managing the infrastructure for HRIS and contractor management systems, onboarding/offboarding workflows, compliance processes, and data reporting. The ideal candidate is an operator and analyst who enjoys creating clean, repeatable, and efficient systems. This is an opportunity for someone 3-5 years into their career to grow into broader People or Operations leadership. The role reports directly to the CEO and is based in San Francisco, CA, requiring a minimum of 3 days per week in the office.

Requirements

3-5 years of experience in People Operations, HR Operations, People Systems, or a related operational role.
Hands-on experience with HRIS platforms such as Sapling and Lattice, and contractor management systems.
Strong systems thinker: ability to build scalable processes.
Ability to work with data: build reports, spot trends, and translate data into clear insights for decision-making.
Working knowledge of core employment and contractor compliance fundamentals, or the ability to acquire it quickly.
Excellent written communication skills: clear, concise, and precise documentation.
High discretion and judgment for handling sensitive employee and contractor information.
Fluent using AI tools to enhance work efficiency and strategic thinking.

Nice To Haves

Experience building or overhauling a people system or process.
Proficiency in organizing and documenting company policies for clear understanding.
Naturally analytical, defaulting to data for recommendations.
Excited to grow into broader People, Operations, or business leadership.
Takes ownership without being asked and pays attention to details.
Experience working with both employees and contractors, understanding their practical differences.
Energized by shaping how a company's people function operates during scaling.

Responsibilities

Own and maintain HRIS, contractor management platforms, and related systems, ensuring data accuracy and integrity.
Evaluate, implement, and improve tools for hiring, onboarding, payroll coordination, benefits administration, and contractor engagement.
Build reporting and dashboards for leadership visibility into headcount, org structure, contractor spend, and workforce trends.
Manage end-to-end onboarding and offboarding for employees and contractors.
Own contractor classification, agreements, and renewals in partnership with Legal and Finance.
Coordinate benefits administration, leave management, and other lifecycle processes.
Identify and redesign manual, inconsistent, or breaking people processes into scalable systems.
Use data to analyze workforce trends (e.g., turnover, time-to-hire, contractor utilization) and provide recommendations to leadership.
Document policies and processes for clarity, auditability, and future team growth.
Ensure compliance with employment and contractor regulations across operating jurisdictions.
Manage recurring compliance workflows, including onboarding documentation, I-9 processes, and employee file maintenance.
Coordinate payroll inputs, audits, employee changes, and contractor payments with Finance and external vendors.
Partner with the CEO and leadership team on policy updates, handbook maintenance, and internal communications.
Support culture-building efforts, including logistics for team offsites, all-hands meetings, and employee appreciation.