People Operations Specialist

Imagine Pediatrics•Nashville, TN

2d•Remote

About The Position

The People Operations Specialist is responsible for providing administrative and operational support across People Operations with primary responsibility for HRIS administration and payroll support. This role serves as the day-to-day administrator of the Human Resources Information System (HRIS), ensuring employee data integrity, supporting reporting and system administration, and maintaining compliance-related programs. The People Operations Specialist also serves as the primary backup for payroll processing and supports benefits administration, HR operations, compliance, and employee services.

Requirements

Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field, or equivalent combination of education and experience.
Two or more years of experience in Human Resources, Payroll, Benefits Administration, or a related field.
Experience supporting payroll processing or serving as payroll backup preferred.
Proficiency in Microsoft Office, including strong working knowledge of Excel.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
Demonstrated ability to maintain confidentiality and exercise sound judgment.

Responsibilities

Administer the HRIS, ensuring employee data is accurate, complete, and maintained throughout the employee lifecycle.
Maintain organizational structures, job, compensation, and employee records while supporting data integrity and system administration.
Generate recurring and ad hoc HR, payroll, and workforce reports and dashboards and perform routine data audits.
Troubleshoot HRIS issues and support system enhancements, testing, integrations, documentation, and process improvements.
Serve as the primary backup for payroll processing, including payroll preparation, validation, audits, adjustments, off-cycle payments, and year-end activities.
Maintain payroll records and partner with Finance, managers, and employees to resolve payroll questions and discrepancies.
Process payroll adjustments, retroactive pay, off-cycle payments, and other payroll transactions as needed.
Support compliance with federal, state, and local wage and hour regulations.
Act as a primary point of contact for employees regarding day-to-day benefits questions, eligibility, enrollments, life events, and vendor resources.
Coordinate benefits enrollments, qualifying life event changes, and terminations in HRIS and vendor systems.
Work with benefits vendors to resolve employee issues and ensure timely processing of benefit transactions.
Assist with annual open enrollment activities, employee communications, and benefits education.
Coordinate onboarding, offboarding, and employee lifecycle transactions, including employment documentation and HRIS updates.
Prepare HR correspondence, employment documents, and personnel records.
Respond to employee and manager inquiries regarding HR policies, payroll, benefits, and HR systems.
Support HR initiatives, projects, and continuous process improvement efforts.
Administer compliance programs and vendor platforms, including (but not limited to): HireRight, SambaSafety, ProviderTrust, Concentra, and Poster Guard.
Support internal and external audits by preparing reports and documentation while maintaining confidentiality of employee information.