People Operations Specialist

Carvana • Tempe, AZ

7h • Onsite

About The Position

About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do . About the team and position This isn't your average HR role. You'll be the crucial link between our teammates and the business, ensuring that every person at Carvana feels supported and treated with respect during complex life events. As our People Operations Specialist focused on Leaves and Accommodations, you’re not just an administrator—you’re an internal customer service champion and an expert advisor. You balance team member support with accountability to drive efficient processes that meet key business needs. This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

Requirements

• 2+ years of experience in Human Resources, or in administering Leaves of Absence, Accommodations, or other related, high-volume, employee service-oriented work.
• A solid grasp of (or willingness to learn) federal and state compliance laws related to LOA and accommodations (FMLA, ADA, PWFA, STD/LTD).
• Customer Service Obsession: You genuinely love helping people, and you define success by how clear and painless you make a challenging process for team members and leaders.
• High Accountability & Ownership: If you own a task, it gets done right, on time, and completely. You don't pass the buck or make excuses.
• A Willingness to Learn: You check your ego at the door. You thrive on feedback, see every mistake as a chance to improve a process, and are constantly looking to level up your knowledge.
• You lead with smart thinking and common sense, not just policy.
• You navigate highly confidential information with the highest degree of discretion and professionalism.
• You translate complex policies into clear, actionable language for both senior leaders and team members.
• Must be able to read, write, speak, and understand English.

Nice To Haves

• Experience with Workday is a big plus.

Responsibilities

• Take full, end-to-end accountability for the administration of all Leaves of Absence (LOA) and Accommodation (ADA) requests—from initial inquiry to return-to-work clearance.
• Establish yourself as the go-to knowledge source for all Carvana teammates and leaders, providing clear, radically simple answers on parental, medical, military, and other leave policies.
• Proactively partner with leaders to find solutions, resolve concerns, and strategically align team member needs with business goals.
• Lead sensitive, confidential discussions (Interactive Process) with empathy and firmness to determine reasonable workplace accommodations.
• Look for friction points, streamline processes, and remain continuously inquisitive.
• Ensure impeccable data integrity and communication flow, confirming that all leaves are administered in accordance with federal and state regulations (FMLA, ADA, etc.).

Benefits

• Full-Time position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed