People Operations Specialist

VITL•Nashville, TN

2d•Hybrid

About The Position

This is a hands-on execution role. The People Operations Specialist keeps the day-to-day people engine running cleanly, while also being proactive about identifying inefficiencies and improving processes. You support employees, managers, and leadership by making sure the basics are done right—every time. Build a seamless onboarding experience. Records are clean. Questions get answered. Nothing slips through the cracks. This role is ideal for someone early-to-mid career in HR who wants real ownership, exposure to the full employee lifecycle, and a front-row seat to how a company scales. You’ll play a critical role in ensuring operational excellence, building trust through precision, responsiveness, and consistency. The culture at this stage is still heavily founder-driven and relationship-driven, not policy-driven. The systems should support the culture, not replace it.

Requirements

2–4 years of experience in HR, people operations, or a related operations role
Must have experience with ATS systems (ideally ashby) and employee management systems (ideally rippling)
Must understand and execute all state level labor requirements
Strong organizational skills and attention to detail
Comfort handling confidential information
Clear written and verbal communication
Ability to manage multiple tasks without losing precision
Startup or high-growth environment experience is a must.

Nice To Haves

If you meet most—but not all—requirements, we encourage you to apply.

Responsibilities

Execute seamless onboarding and offboarding processes end-to-end
Maintain compliant, audit-ready employee records, files, and documentation (exs., I-9, payroll, benefits, etc.)
Ensure accuracy across HR systems, payroll inputs, and benefits administration
Serve as the first point of contact for employee HR questions
Provide clear, timely answers or route issues appropriately
Help employees navigate benefits, policies, and internal processes
Support and maintain HRIS and people tools
Track key HR data (headcount, turnover, onboarding status) via our HR platform Rippling.
Partners with leadership on audits, compliance initiatives, reporting, and scaling people systems
Working with our ATS (Ashby), internal teams, any external recruiters to facilitate both building a company database of potential hires and keeping the recruiting process running seamlessly.
Coordinate interview scheduling and candidate communications
Drafting offer letters and new hire paperwork
Ensure new hires are set up and productive on day one
Assist with performance review cycles and feedback collection
Help operationalize culture initiatives and internal communications
Identify process gaps and propose improvements