People Operations Specialist

PDW • Huntsville, AL

7d • Hybrid

About The Position

We’re hiring a People Operations Specialist to help run and improve the systems and workflows behind the employee experience at PDW. This role anchors our People Support Desk, partners with People Technology on HRIS work, and keeps the operational backbone of the People team running clean as we scale. You’ll have broad exposure across the function and the chance to shape how we operate. This role provides exposure to multiple areas of the People organization and can create future growth opportunities across Talent Acquisition, Talent Programs, People Business Partnership, and People Operations & Technology.

Requirements

• 2–5 years in People Operations, HR Operations, HRIS administration, or a similar operational role.
• Interest in growing your career in HR.
• Hands-on experience inside HR systems and working with employee data.
• Comfortable supporting ticketing or shared-services environments.
• Strong organizational skills; able to juggle competing priorities without losing the thread.
• Clear written and verbal communication.
• Detail-oriented, with a high bar for accuracy.
• Experience in fast-moving or high-growth environments — ideally tech, startup, or otherwise operationally complex.
• Sound judgment and the ability to operate independently.
• Must have the ability to obtain and maintain a U.S. Security Clearance.

Nice To Haves

• Experience with Rippling or a comparable HRIS.
• Working knowledge of Microsoft, Slack, Jira, Confluence, Monday.com, or Google Workspace.
• Prior work on scaling or process-improvement initiatives.

Responsibilities

• Run the People Support Desk day-to-day: intake, triage, routing, and resolution across a wide range of employee requests.
• Act as a go-to resource for employees navigating our People systems, policies, and processes.
• Partner with the People Technology team on HRIS administration, workflow changes, testing, and audits.
• Support employee lifecycle events including onboarding, job changes, promotions, transfers, and offboarding.
• Keep employee records and workforce data accurate across our People systems.
• Spot workflow gaps and lead the cleanup, whether that’s a fix, a new process, or better documentation.
• Pull together reporting, analytics, audit support, and compliance documentation as needed.
• Maintain our internal playbooks, knowledge base articles, and operational guides.
• Work closely with Talent, Payroll, IT, and People Business Partners to keep the lifecycle running smoothly.

Benefits

• Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company.
• Safe Harbor 401(K) with company match.
• Paid Parental Leave.
• A work environment that encourages teamwork and innovation.
• On-site gym at our Huntsville, AL location.
• Employer provided life insurance.
• Robust Employee Assistant Program (EAP).
• Competitive salary, generous paid time off (PTO), and flexible leave options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed