People & Operations Specialist
About The Position
The People & Operations Specialist is a vital member of the YMCA branch leadership team, providing comprehensive administrative and human resources support to ensure efficient branch operations. This role supports executive leadership, manages a range of people operations functions, and plays a key role in fostering a positive, inclusive, and mission-aligned work environment. The People & Operations Specialist not only supports staff—they embody the values of the YMCA. They serve as a trusted presence and mission-driven leader who helps create a workplace where employees feel valued, supported, and inspired to serve their community.
Requirements
- Minimum of 1 year of administrative or HR experience required.
- Strong communication, organization, and problem-solving skills.
- Ability to work independently with minimal supervision.
- Comfortable using HR systems and Microsoft Office Suite.
- Ability to relate effectively to diverse groups of people from all social and economic backgrounds.
Nice To Haves
- Associate or bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- Nonprofit, community service, or hospitality/service industry experience is a plus.
Responsibilities
- Provide day-to-day administrative support to the Executive Director and branch leadership team.
- Coordinate meetings, agendas, notes, and follow-up actions.
- Organize schedules, records, reports, and communication materials.
- Support office operations and branch administrative functions.
- Coordinate onboarding and offboarding processes.
- Maintain confidential employee records and HR systems.
- Assist with payroll, timekeeping, benefits documentation, and employee status changes.
- Respond to employee questions regarding HR policies and procedures.
- Support staff training, recognition, and engagement initiatives.
- Serve as a resource for employees and supervisors.
- Assist with documenting employee relations concerns and incident investigations.
- Promote a respectful, inclusive, and mission-aligned workplace.
- Support retention, communication, and employee engagement efforts.
- Help support a safe environment for staff and members.
- Assist in implementing YMCA policies and employment law compliance practices.
- Support documentation and follow-up related to workplace incidents or concerns.
Benefits
- Pay starts at $18.00 per hour and up based on experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
