People Operations Specialist

DraftKings Inc.•Boston, MA

23h

About The Position

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a People Operations Specialist, you will support the People Team in managing employee lifecycle events like onboarding, job changes, and separations through our internal employee case management systems and our HRIS system, Workday. In this role, you'll respond to employees, managers, and other internal stakeholders based on service-level agreements and best practices. You will contribute to process improvement, and through operational excellence will help DraftKings achieve the best results.

Requirements

2+ years of experience working within a HR function, ideally in a growth-oriented company.
Strong business acumen, including critical thinking, problem-solving, collaboration, and initiative skills.
Comfortable with ambiguity and demonstrated ability to work well under pressure.
Internal drive for data integrity across all responsibilities, paired with exceptional verbal and written communication skills.
Collaborative spirit with a passion for process improvement.
Experience with Workday Human Capital Management, along with strong Excel skills and a proven analytical mindset.

Responsibilities

Perform job changes and other Workday-specific HCM tasks through our case management systems.
Respond to employee and People Team requests for information, issue resolution, and reporting needs using case management tools.
Create and adhere to reference documentation to ensure data integrity throughout systems and reporting and perform regular audits.
Build relationships with stakeholders, and use a variety of tools and methods to communicate with impact to drive efficiencies.
Participate in systems configuration changes, projects, and meetings to help roll out new processes.