People Operations Specialist

Explore Edmonton Corporation • Edmonton, AB

3d

About The Position

The People & Culture team is looking for a People Operations Specialist to support the day-to-day delivery of People & Culture services across the organization. Reporting to the Senior Manager, Compensation & People Operations, this role supports payroll, benefits, pension, and HRIS (ADP) processes, while ensuring employee data and documentation are accurate, up to date, and compliant. You’ll work closely with employees, People Leaders, and the broader People & Culture team to provide timely, service-focused support, while helping maintain and improve internal processes, tools, and resources.

Requirements

• Post-secondary education in Office/Business Administration Diploma or Human Resources certification
• 2–3 years of office experience, including at least 1 year of Human Resources experience
• Experience working with HRIS systems (ADP experience is an asset)
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and SharePoint
• Strong attention to detail with a focus on data accuracy
• Strong organizational and prioritization skills with the ability to manage multiple deadlines
• Strong written and verbal communication skills with a service-oriented approach
• Ability to handle sensitive information with discretion and sound judgement
• Strong analytical and problem-solving skills
• Comfortable working in a fast-paced, collaborative, and employee-focused environment

Nice To Haves

• ADP experience is an asset

Responsibilities

• Manage the HR inbox, triaging inquiries, responding where appropriate, and routing items for review and action
• Provide employees and People Leaders with support on ADP usage and inquiries
• Audit documentation and processes to ensure accuracy and compliance
• Process and update employee data in ADP, including new hires, leaves, returns to work, and terminations
• Maintain and audit employee records to ensure accuracy and completeness
• Support updates related to employee status changes, including position, compensation, and personal information updates
• Support payroll, benefits, pension, and Records of Employment processing
• Assist with annual programs such as spending account allocations
• Contribute to reporting, contract creation, and documentation updates as required
• Provide guidance and support for the development of HR processes, workflows, documentation, and communication materials
• Support DocuSign processes, templates, and documentation workflows
• Maintain and update employee and People Leader self-service resources (ADP, SharePoint, Office 365, Connect)
• Support SharePoint content updates and scheduling system needs
• Provide back-up support to People & Culture team members as required
• Participate in internal committees or projects as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree