People Operations Specialist

Crusoe•Dallas, TX

7d•$75,000 - $90,000•Onsite

About The Position

We are looking for a tech-savvy People Operations Specialist to provide essential operational support to the Crusoe People Team. In this role, you’ll act as a key resource in maintaining our HRIS (Rippling/Workday) and ensuring our team’s data remains accurate and reliable. You will be the helpful first point of contact for employee inquiries, assisting with Tier 1 support needs and providing the day-to-day guidance our colleagues need. Much of your impact will come from assisting in the creation of SOPs and employee enablement resources, helping our team build a smoother, more accessible experience for everyone at Crusoe. If you enjoy supporting a high-performing team through clear documentation, organized data, and helpful employee service, we’d love to have your help. This is a full-time position based in Dallas, TX.

Requirements

3+ years of experience in an HR role, ideally in a fast-paced or high-growth environment.
Experience with Rippling, Workday, and Jira.
Proven ability to take complex processes and turn them into clear, easy-to-follow written documentation and SOPs.
Exceptional interpersonal skills with the ability to provide high-touch support to employees at all levels.
Demonstrated ability to handle sensitive, confidential information with total tact and integrity.
Able to manage a high volume of tickets and transactions without losing attention to detail.

Nice To Haves

Prior experience scaling HR operations in a rapidly growing technology company.
Background in creating or improving HR workflows, SOPs, or enablement materials.

Responsibilities

Own routine HR transactions within Rippling, including processing worker change requests, promotions, and data updates with 100% accuracy.
Act as the first point of contact for the People Team, managing the HR ticketing system to address employee questions regarding benefits, payroll, and company policy.
Partner with our pre-employment programs team to monitor and report on operations for background checks and drug and alcohol testing.
Partner with Employee Success, Payroll, and Compensation to ensure smooth one-time payment processes (relocation, spot bonuses, etc.). Refine documentation, controls, and auditing that ensure accuracy and alignment across teams.
Assist in the creation and maintenance of Standard Operating Procedures (SOPs) and employee enablement resources to ensure our internal processes are transparent and scalable.
Execute end-to-end onboarding and offboarding operations, including system access management, document collection, and exit process coordination.
Proactively identify "friction points" in the employee experience and suggest system or workflow enhancements to promote efficiency.