People Operations Specialist
About The Position
As the People Operations Specialist, you will be the go-to People Ops contact for the AMER region (US, Mexico, and Brazil), owning recurring processes that support a smooth employee experience while also supporting global People Ops needs across regions. You will handle employee lifecycle administration, HRIS data accuracy, documentation, and day-to-day employee and manager questions. You will partner with the People Team on performance cycles, hiring logistics, and other initiatives; coordinate logistics and communications for the New York office move; and collaborate with the Global People Team, Finance, and IT on cross-regional work. You will also back up Netherlands People Ops processes, including payroll, when the primary owner is unavailable. The role includes identifying process improvements, using AI tools to streamline work and surface insights, and acting as a visible ambassador for the company’s culture.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- 2–4 years of experience in People Operations or HR Ops, ideally with exposure to multi-country or global People processes.
- Experience with HRIS systems; familiarity with payroll processes is a strong plus.
- Comfort working across time zones and collaborating with distributed teams.
- Proactive and detail-oriented, with a track record of identifying and fixing process inefficiencies.
- Strong organizational skills and comfort managing multiple recurring workstreams.
- Clear communication skills and ability to build trust with employees, managers, and cross-functional partners.
Nice To Haves
- Experience in a startup or high-growth environment.
- Familiarity with Justworks and Shapes or similar platforms.
- Exposure to HR process design or lightweight project management.
Responsibilities
- Own and execute recurring People Ops processes for AMER locations, including employee lifecycle administration, HRIS data accuracy, and onboarding, payroll, benefits, and compliance documentation.
- Serve as a first point of contact for employees and managers in AMER on day-to-day People-related questions.
- Partner with the People Team on performance cycles, hiring logistics, and other People Team initiatives.
- Support the New York office move by coordinating logistics and communications with the broader project team.
- Collaborate with the Global People Team, Finance, and IT on cross-regional processes and projects.
- Back up Netherlands People Ops processes, including running payroll, when the primary owner is unavailable.
- Identify and implement improvements to People Ops systems and process flows to increase efficiency and accuracy.
- Leverage AI tools to draft communications, summarize data, build templates, streamline repetitive tasks, and surface insights faster.
- Act as a culture champion and contribute to company moments and programs.
Benefits
- Excellent salary and stock participation plan.
- Flexible paid time off.
- Comprehensive medical and dental coverage.
- 401K match.
- Paid parental leave.
- Company-sponsored lunch.
- Access to OpenUp and Talkspace mental health and wellness platforms.
- Multiple social activities for team building.
- Opportunities to learn and develop.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
