People Operations Program Manager

Snap Inc.•Los Angeles, CA

10d•$83,000 - $146,000•Hybrid

About The Position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services. The People Team drives our values of being kind, smart and creative across Snap's global workforce. We work together to empower our teams to hire thoughtful and passionate innovators, help people do their best work, grow their careers and build healthy and productive workspaces in a safe, and cohesive community. Together, we are Talent, Total Rewards, IDEA (Inclusion, Diversity, Equity, and Awareness), HR Tech, People Analytics, People Services, Council, Learning & Development, and Employee Relations. We’re looking for a People Operations Program Manager to join the People Team at Snap Inc! This position will be based in Santa Monica, CA.

Requirements

Knowledge of core HR processes and employee lifecycle practices.
Experience using AI-driven tools to enhance program management efficiency and innovation.
Experience facilitating programs or workshops.
Knowledge of project management methods, process improvement, and change-management practices.
High level of agility and ability to thrive through change
Discretion in handling confidential employee information with and escalating issues appropriately.
Ability to organize complex work, synthesize information, and drive follow-through across teams.
Builds productive and collaborative relationships with stakeholders and partners.
Proficiency with Google Workspace and Workday or comparable HR systems.
Experience coordinating projects or programs with cross-functional stakeholders and managing multiple deadlines.
Experience using spreadsheets or HR systems to maintain accurate data and prepare operational reports.
Experience documenting and improving business processes.
3+ years experience in People Operations, HR operations, program management, or related roles.

Nice To Haves

Experience supporting process improvement, automation, or change-management initiatives.
Experience supporting employee engagement, onboarding or talent development programs.
Experience in a technology or high growth environment.

Responsibilities

Manage the delivery of People team programs and processes related to employee engagement, talent development, and talent management to create greater efficiency and simplify team member experiences.
Develop and distribute People team communications for a company-wide audience.
Provide ongoing operational support for Learning & Development, Sales Enablement, and Employee Resource Groups including new hire onboarding, executive onboarding, sales onboarding and global turnkey events.
Develop project plans, milestones, dependencies, and deliverables.
Coordinate stakeholders, working sessions, communications, and follow-up actions.
Track project status, risks, issues, decisions, and change requests.
Prepare concise project updates and recommendations for stakeholders and leadership.
Identify process improvements, increasing efficiency and clarity in program operations.