People Operations & Office Coordinator

Coucou French Classes•New York, NY

8d•$58,000 - $62,000•Hybrid

About The Position

This role runs the day-to-day administrative and people operations of the company. You'll be the person team members come to with administrative questions, and who ensures the team has what it needs to be at its best. This is a hybrid position, with 4 days in Soho and Fridays remote.

Requirements

2+ years of relevant experience
Curiosity, a self-starter streak, and comfort learning on the job as things change
Knack for reading situations, and you are comfortable being the person people come to
Discretion and ability to handle confidential information
Good judgment about what to handle yourself and what to pass up
Attention to detail and consistency; you keep things tidy and organized
Awareness of NY employment basics

Nice To Haves

Previous experience working with HRIS (Rippling) and/or an ATS
Ability to question things in place and suggest improvements
Excitement to work on a small team where everyone helps with everything
Familiarity with French culture and/or multicultural teams
An interest in HR, ideally a certification like SHRM or working towards one

Responsibilities

Support recruiting by screening candidates and coordinating interviews
Onboard new hires: send contracts from templates, create accounts, and run onboarding sessions
Support employees through their time at Coucou: performance review logistics, integration periods, and offer updates
Offboard employees
Run bi-weekly and monitor semi-monthly payrolls according to established procedures under the supervision of company owners
Pay contractors, vendors and other bills
Keep the office stocked and running smoothly
Light bookkeeping: categorizing and cleaning up transactions (monthly reconciliation stays with the partners)
Assist with tax document preparation
Monitor general inquiries inbox
Occasionally assist with event organization
Pitch in on other admin tasks as they come up
Serve as the first point of contact for questions about pay and policies, answering what you can and passing up what needs a partner
Run regular check-ins with team members, both formal and informal
Surface themes, issues, or early concerns to the partners