People Operations Coordinator

LogicMonitor•Austin, TX

12h•$53,445 - $65,415•Hybrid

About The Position

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! People Operations at LogicMonitor is on a mission to build a high-performance culture that attracts, develops, and retains exceptional talent. We are committed to creating an outstanding employee experience at every stage of the employee lifecycle, and the People Ops Coordinator plays a key role in making that happen. The People Ops Coordinator is a critical member of the People Operations team, providing operational support across the employee lifecycle while ensuring a seamless experience for employees, managers, and candidates. This role is responsible for coordinating onboarding and offboarding, maintaining accurate employee data in Workday, managing and supporting background checks, supporting HR programs, and delivering exceptional customer service. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
1-2 years of experience in Human Resources, People Operations, Recruiting Coordination, or a similar operational role.
Exceptional attention to detail and commitment to data accuracy.
Strong organizational and time management skills with the ability to manage multiple priorities.
Excellent written and verbal communication skills and a customer-focused mindset with a passion for delivering exceptional employee experiences.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Responsibilities

Coordinate onboarding activities, including pre-boarding communications, background check support and tracking, new hire communications, and Day 1 readiness.
Coordinate off-boarding activities and ensure all required processes are completed accurately and on time.
Process employment verification requests for current and former employees.
Support employee lifecycle changes, including promotions, transfers, manager changes, and organizational updates.
Enter, maintain, and audit employee data in Workday, ensuring accuracy and data integrity.
Process HR transactions, including new hires, and terminations.
Conduct routine audits of employee records and HR data to ensure compliance and accuracy.
Maintain employee files and support HR documentation and record retention requirements.
Prepare recurring reports and assist with HR audits as needed.
Assist with onboarding surveys, employee communications, and People Operations initiatives.
Monitor and respond to People Operations inquiries, providing timely and high-quality support to employees and managers.
Partner closely with HR Business Partners, Talent Acquisition, Payroll, IT, and other cross-functional teams to ensure a seamless employee experience.
Maintain HR process documentation, knowledge articles, and internal resources.
Identify opportunities to improve administrative processes, increase efficiency, and enhance the employee experience.
Support additional People Operations projects and initiatives as business needs evolve.
Support ad-hoc projects across the business where necessary.
Strong communication skills and a customer-service mindset while interacting with key stakeholders both internally and externally.
Ability to juggle multiple priorities and shifting priorities when needed to accommodate the business needs.