People Operations Coordinator

Civil Design, Inc.•St. Louis, MO

7h•$22 - $26•Onsite

About The Position

Civil Design, Inc. (CDI) is a multi-disciplined civil engineering firm offering civil site, structural, land surveying, and GIS services. Since its founding in 1996, our team has grown to over 150 team members with six locations. We operate in three states serving our six service lines - Infrastructure + Analytics, Site, Structures, Survey, Transportation, and Water Resources. We have office locations in Missouri – St. Louis and Jefferson City, Illinois - Collinsville and Effingham and Kentucky – Louisville and Prestonsburg. We are looking for a People Operations Coordinator to support our CDI mission in Building Stronger Communities. By supporting the daily needs of the CDI team, you will be supporting our mission and developing a better tomorrow. Be a part of the CDI Mission: The ideal candidate brings both task-oriented and people mindset - committed to collaboration and making a meaningful difference. CDI values people-first culture and encourages scheduling to help each team member reach their ideal work-life balance. People Operations Coordinator The People Operations Coordinator is responsible for creating a welcoming, professional, and efficient office environment while serving as a resource for team members, clients, candidates, and visitors. Based in the St. Louis office, this role combines front desk hospitality and office operations with hands-on support for our People Success (HR) team. This is an entry-level opportunity for someone interested in building a career in Human Resources while gaining a strong foundation in business and office operations. The role provides exposure to employee onboarding, engagement, recruiting support, HR administration, events, executive support, facilities, and day-to-day business operations. Through hands-on experience, mentorship, and cross-functional projects, there will be opportunities to take on increasing responsibility and grow within People Success over time. This role reports to the President and People Success Leader and works closely with leaders and team members across the organization.

Requirements

Bachelor's degree in Human Resources, Business Administration, Management, Communications, or a related field preferred
Genuine interest in Human Resources, People Operations, and supporting the employee experience
Friendly, professional, and customer service-oriented attitude
Strong organizational, time management, and prioritization skills
Detail-oriented with the ability to manage multiple responsibilities simultaneously
Strong problem-solving skills with a solution-focused mindset
Excellent verbal and written communication skills
Ability to maintain confidentiality and exercise sound judgment
Comfortable working in a highly collaborative, people-focused environment
Ability to work core office hours while providing excellent service to clients and team members
Proficient in Microsoft Word, Excel, Outlook, and Teams
Prolonged periods of sitting or standing; frequent bending, twisting, reaching, and the ability to occasionally lift up to 30 pounds

Responsibilities

Welcome visitors, clients, candidates, and team members while creating a professional and friendly first impression
Answer phones, monitor general inquiries, and respond to requests professionally and efficiently
Provide excellent customer service while resolving questions and directing requests appropriately
Distribute organization-wide communications and prepare materials for new team members
Maintain a welcoming, organized, and professional front office environment
Prioritize safety, security, and confidentiality while managing front desk operations
Handle sensitive information with discretion, professionalism, and integrity
Partner with the People Success team to support new hire onboarding and preparation
Assist with recruiting coordination, including candidate communication, interview, scheduling, and interview preparation
Assist with People Success communications and projects
Help maintain organized employee records, documentation, and other HR materials
Support benefits and other HR-related administrative activities as appropriate
Take on additional People Success responsibilities over time based on interest, skills, and development
Support daily business operations and administrative functions across multiple departments
Assist with purchasing gift cards and other operational purchases as needed
Partner with the People Success team to coordinate new team member workstation setup and onboarding logistics
Organize travel arrangements, including hotels, rental cars, flights, and conference registrations
Assist with calendar management and scheduling for leadership
Support executive leadership with administrative tasks and special projects
Coordinate company communications, documentation, and operational initiatives
Assist with process improvements and other operational projects as assigned
Collaborate with vendors to ensure office equipment and services operate efficiently, including copiers, printers, technology, plants, and office supplies
Manage daily mail, shipping, courier services, and package distribution
Maintain a clean, organized office environment between third-party cleanings
Assist with office furniture tracking, purchasing, and workspace planning
Maintain office seating charts and workspace availability
Order and stock office supplies, breakroom items, snacks, beverages, and safety supplies
Prepare conference rooms for interviews, meetings, client visits, and company events
Assist with office decorating and maintaining a welcoming workplace environment
Assist with planning and coordinating company meetings, training sessions, and team events
Partner with internal committees, the People Success team, Hospitality team, and leadership to coordinate office events and celebrations
Support recruiting events, intern programming, and community involvement activities
Assist with special events and projects as assigned; hours may flex based on event needs
Help create a positive and engaging experience for team members throughout the employee lifecycle