People Operations Coordinator

Arc Institute • Palo Alto, CA

13d • $37 - $41 • Onsite

About The Position

The People Operations Coordinator is part of Arc Institute’s People Operations team and serves as a key point of contact for employees. The role owns the new-hire and departing-employee experience, supports immigration and payroll operations, and helps deliver people programs. It offers practical experience across the HR function and is described as a training ground for a range of roles in the people domain. This position is onsite five days per week in Palo Alto.

Requirements

• At least 1 year of experience as a coordinator or in a role supporting people operations and/or human resources.
• High attention to detail and ability to complete work accurately and consistently.
• Strong written and verbal communication skills, including the ability to synthesize relevant information.
• Comfort with new technology and openness to using AI innovation and efficiency improvements.
• Service-minded approach focused on creating positive experiences for the people being supported.
• Strong organizational skills and a commitment to improving work processes.
• Adaptability and willingness to adjust work as needs evolve.
• Eagerness to learn from experience and actively develop professionally.
• Experience with an HRIS; HiBob is a plus.
• Experience owning and contributing to a new-hire program.

Nice To Haves

• Familiarity with I-9 compliance and employment verification.
• Exposure to immigration processes such as H-1B, PERM, or J-1.
• Experience with payroll systems; S1/Prism is a plus.
• Experience in a biotech, research, or fast-growing environment.

Responsibilities

• Serve as the first point of contact for employees and managers on benefits, payroll, systems, and programs, including requests through the People Nexus ticketing system and People Ops alias.
• Own new-hire onboarding from preboarding and paperwork, including I-9 review, through day-of hosting and swag; coordinate with IT, Scientific Operations, and Facilities on badges, equipment, and off-cycle starts.
• Own offboarding, including notices to Facilities, IT, and Accounting, last-day confirmation letters, and tracking equipment returns.
• Maintain accurate employee records in the HRIS and related systems, and audit data with the People Operations team.
• Work with Payroll and Benefits partners to manage benefits enrollment and status changes, and support payroll operations, including non-exempt payroll preparation and training tracking.
• Support immigration casework, including verification of employment requests, E-Verify notices, and coordination with outside counsel.
• Support program leaders in running people programs by coordinating scheduling, materials, and logistics.

Benefits

• Eligible for an annual discretionary bonus, with the amount depending on individual and institute performance factors.
• Eligible to participate in the Compound Cash Grant Program, which provides multi-year cash grants paid in semi-annual installments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed