People Operations Coordinator - Temp to FTE Opportunity
About The Position
Salesloft is hiring a People Operations Coordinator to provide high-volume, accurate employee lifecycle support for assigned business functions, serving as a first point of contact for employees and managers. The coordinator partners with People Business Partners and works with Total Rewards, Benefits and Mobility, People Systems, and Talent Acquisition to support HR transactions, employee data, leave and benefits questions, employee-relations processes, and People programs. Approximately 60–70% of the role supports assigned business functions and their People Business Partner, while the remaining 30–40% supports the broader People team. The balance varies with the business calendar. The coordinator maintains employee records in HiBob and ADP; administers offers, onboarding, employee changes, and offboarding; responds to HR cases; supports employee-relations documentation and logistics; and contributes to compensation, promotion, survey, talent, reporting, audit, and compliance work. The role also serves as an expert for an assigned country, including local employment practices and compliance requirements, and provides coverage for teammates in a shared-services model. The position is fully remote and may be worked from anywhere in the United States. The role begins as a three-month contract, with an opportunity to convert to a full-time, permanent Salesloft position based on business needs and performance. It offers a path toward People Business Partner or People Operations leadership.
Requirements
- 2–4 years of experience in HR operations, shared services, or HR administration.
- Hands-on experience with an HRIS and a case management tool such as JIRA, HappyFox, or ServiceNow.
- Strong attention to detail, discretion with confidential data, and clear written communication.
- Comfort supporting business leaders and managers and working across time zones and cultures.
Nice To Haves
- Exposure to global employment practices and multi-country HR administration.
- Experience supporting a high-growth or sales-led organization.
- Experience with process documentation, reporting, or workflow automation.
Responsibilities
- Administer the employee lifecycle for assigned business functions, including offer letters, background checks, I-9 and right-to-work verification, onboarding, offboarding, and exit surveys.
- Maintain accurate employee data in HiBob and ADP; process hires, changes, promotions, transfers, terminations, and organizational updates; and audit records and personnel files.
- Respond to employee and manager questions through people@ and HappyFox, resolving routine requests and escalating complex or sensitive matters to People Business Partners and specialists.
- Act as a first point of contact for benefits questions and partner with the Benefits and Mobility Specialist on mobility cases.
- Partner with the assigned People Business Partner through regular syncs and provide relevant context and updates.
- Support employee-relations cases under People Business Partner direction by maintaining documentation and trackers, coordinating investigation logistics, and preparing performance improvement plan and termination paperwork.
- Manage promotion-process administration and support compensation cycles, including submitting roles for compensation analysis and tracking follow-up.
- Manage engagement surveys and prepare data and pre-reads for leadership reviews; support QBRs and talent-calibration conversations.
- Fulfill data requests, run standard reports and headcount reconciliations, and provide analysis for business reviews and People programs.
- Support audits, country-specific filings, I-9 compliance, record retention, policy acknowledgments, and vendor invoice management.
- Create and maintain standard operating procedures, identify recurring case themes, and test HRIS and workflow changes to improve team processes.
- Serve as the expert for an assigned country, review country-specific documents, support local filings and vendor relationships, and keep the team informed about local requirements.
- Provide coverage for teammates across functions during peak periods and absences.
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What This Job Offers
Education Level
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