People Operations Coordinator

Saronic Technologies•Franklin, LA
•Onsite

About The Position

Saronic Technologies is a leader in developing autonomous and intelligent maritime platforms. The People Operations Coordinator will serve as the first point of contact for production employees at Franklin Shipyard, supporting the People Team’s day-to-day operations. The role handles employee questions, attendance paperwork, onboarding support, and accurate employee records. This is an on-site, entry-level position for a dependable, approachable, detail-oriented person interested in learning HR operations while supporting shipyard employees. The coordinator works under close guidance, learns company policies, systems, and compliance requirements, and escalates sensitive matters to senior team members when appropriate.

Requirements

  • 2–4 years of experience in HR, People Operations, customer service, or administrative support.
  • Comfort with working on-site and supporting multiple shifts as needed.
  • Friendly, approachable, and patient communication skills, with the ability to build trust with skilled-trades and production employees.
  • Strong attention to detail and a habit of checking work before submitting it.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Familiarity with basic HR concepts and U.S. employment practices, and willingness to learn compliance requirements.
  • Proficiency in Microsoft Office Suite.
  • Comfort asking for help, taking feedback, and following through on commitments in a fast-paced, high-growth environment.

Nice To Haves

  • Associate’s or bachelor’s degree in human resources, business administration, or a related field, or equivalent experience.
  • Experience in a manufacturing, shipyard, or industrial setting.
  • Experience with an HRIS, timekeeping, or badge systems.

Responsibilities

  • Serve as the front-line People Team contact, answering employee questions in person, by phone, and by email about pay, schedules, attendance, benefits, and policies, and directing employees to the appropriate HR contact.
  • Help employees with password resets, timekeeping and badge access issues, and basic system troubleshooting.
  • Collect employees’ doctors’ notes, maintain the attendance points report, and notify supervisors when points should be removed.
  • Support onboarding and offboarding, including first-day logistics, paperwork follow-up, and maintaining the onboarding tracker.
  • Track and coordinate PPE and uniform needs, including vest sizes and safety boot communications, with EHS and operations teams.
  • Pull standard daily and weekly HR reports and share them with supervisors and the People Team on schedule.
  • Maintain accurate, organized, and confidential physical and digital employee records and HR documentation.
  • Communicate clearly and respectfully with employees across shifts and experience levels, and flag trends, recurring questions, or concerns to the People Team.
  • Follow established procedures, check work before submitting it, and seek guidance before acting on sensitive issues such as workplace injuries, complaints, or discipline.

Benefits

  • Medical insurance, with Saronic paying 100% of employee premiums and 80% of dependent premiums.
  • Dental and vision insurance, with Saronic paying 100% of employee premiums under the basic plan and 80% of dependent premiums.
  • Generous paid time off and holidays.
  • Paid maternity and paternity leave.
  • Competitive salaries and opportunities for performance-based bonuses.
  • 401(k) plan with company match.
  • Stock options.
  • Basic life insurance and short- and long-term disability coverage.
  • Discounted pet insurance options, including a 24/7 Telehealth helpline.
  • Free lunch benefit and unlimited free drinks and snacks in the office.
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