People Operations Coordinator

Saronic Technologies•Franklin, LA
•Onsite

About The Position

Saronic Technologies is a leader in developing autonomous and intelligent platforms that enhance maritime operations. The People Operations Coordinator is the first point of contact for production workers at Franklin Shipyard, including welders, fitters, machinists, electricians, and technicians. This on-site, entry-level role supports the People Team’s day-to-day shipyard operations by answering employee questions, handling attendance paperwork, helping new hires through onboarding, and maintaining accurate employee records. The coordinator works under close guidance, learns company policies, systems, and compliance requirements, and escalates sensitive or complex matters to a senior team member. The role is suited to a dependable, approachable, detail-oriented person interested in both people and process.

Requirements

  • Associate’s or bachelor’s degree in human resources, business administration, or a related field preferred, or equivalent experience.
  • 2–4 years of experience in HR, People Operations, customer service, or administrative support.
  • Comfortable working on-site and available to support multiple shifts as needed.
  • Friendly, approachable, and patient communication skills, with the ability to build trust with skilled-trades and production employees.
  • Strong attention to detail and a habit of checking work before submitting it.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Familiarity with basic HR concepts and U.S. employment practices, and willingness to learn compliance requirements.
  • Proficiency in Microsoft Office Suite.
  • Comfort asking for help, accepting feedback, and following through on commitments in a fast-paced, high-growth environment.

Nice To Haves

  • Experience in a manufacturing, shipyard, or industrial setting.
  • Experience with an HRIS, timekeeping, or badge systems.

Responsibilities

  • Serve as the front-line People Team contact, answering employee questions in person, by phone, and by email about pay, schedules, attendance, benefits, and policies, and directing employees to the appropriate HR contact.
  • Assist employees with password resets, timekeeping and badge-access issues, and basic system troubleshooting.
  • Collect medical documentation, maintain the attendance points report, and notify supervisors when attendance points should be removed.
  • Support onboarding and offboarding, including first-day logistics, paperwork follow-up, and maintaining the onboarding tracker.
  • Track and coordinate PPE and uniform needs, including vest sizes and safety boot communications, with EHS and operations teams.
  • Prepare standard daily and weekly HR reports and share them with supervisors and the People Team on schedule.
  • Maintain accurate, organized, and confidential physical and digital employee records and HR documentation.
  • Communicate respectfully with employees across shifts and experience levels, and flag trends, recurring questions, or concerns to the People Team.
  • Follow established procedures, check work before submitting it, and seek guidance before acting on sensitive issues such as workplace injuries, complaints, or discipline.

Benefits

  • Comprehensive medical insurance; Saronic pays 100% of the employee premium and 80% of dependent premiums.
  • Dental and vision insurance; Saronic pays 100% of the employee premium under the basic plan and 80% of dependent premiums.
  • Generous paid time off and holidays.
  • Paid maternity and paternity leave.
  • Competitive salary with opportunities for performance-based bonuses.
  • 401(k) plan with company match.
  • Stock options.
  • Basic life insurance and short- and long-term disability coverage.
  • Discounted pet insurance, including a 24/7 telehealth helpline.
  • Free lunch and unlimited free drinks and snacks in the office.
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