People Operations Coordinator

Arc Institute • Palo Alto, CA

12d • Onsite

About The Position

The People Operations Coordinator is part of Arc Institute’s People Operations team and serves as a key point of contact for employees and managers. The role owns the new-hire and departing-employee experience, supports immigration and payroll operations, and helps run people programs. It provides practical experience across the HR function and is described as a training ground for different types of people-domain roles. This is a five-day-per-week onsite position in Palo Alto.

Requirements

• At least one year of experience as a coordinator or in a role supporting people operations and/or human resources.
• Strong attention to detail and the ability to complete work accurately.
• Strong written and verbal communication skills, including the ability to synthesize relevant information.
• Comfort with new technology and openness to using AI and efficiency improvements.
• A service-oriented approach focused on creating positive experiences for the people being supported.
• Strong organizational skills and an interest in improving organizational systems.
• Adaptability and openness to changing work practices as needs evolve.
• A growth mindset and eagerness to learn from experience and take an active role in professional development.
• Experience with an HRIS.
• Experience owning and contributing to a new-hire program.

Nice To Haves

• Experience with HiBob.
• Familiarity with I-9 compliance and employment verification.
• Exposure to immigration processes, including H-1B, PERM, or J-1.
• Experience with payroll systems; S1/Prism experience is a plus.
• Experience in a biotech, research, or fast-growing environment.

Responsibilities

• Respond to employee and manager questions about benefits, payroll, systems, and programs through the People Nexus ticketing system and People Operations alias.
• Own new-hire onboarding, including preboarding, paperwork and I-9 review, day-of hosting, and swag.
• Coordinate with IT, Scientific Operations, and Facilities on badges, equipment, and off-cycle starts.
• Own offboarding, including notices to Facilities, IT, and Accounting, last-day confirmation letters, and equipment-return tracking.
• Maintain accurate employee records in the HRIS and related systems, and audit data with the People Operations team.
• Work with Payroll and Benefits partners on benefits enrollment and status changes, and support payroll operations, including non-exempt payroll preparation and training tracking.
• Support immigration casework, including verification-of-employment requests, E-Verify notices, and coordination with outside counsel.
• Support program leaders with scheduling, materials, and logistics for people programs.

Benefits

• Eligible for an annual discretionary bonus, based on individual and Institute performance factors.
• Eligible to participate in the Institute’s Compound Cash Grant Program, which provides multi-year cash grants paid in semi-annual installments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed