People Legal-Employment Law Case Manager

Cisco•Research Triangle Park, NC

14d•$137,500 - $174,100

About The Position

Join Cisco’s Case Management and Compliance (CMC) team within its global People Legal (Employment Law) organization. The team serves as a legal partner to Cisco’s People & Communities (HR) organization and business leadership, navigating complex employment issues, managing risk, and supporting workplace values. The Case Manager partners with Americas employment counsel, Employee Relations consultants, People & Communities leaders, and outside counsel. The role leads the investigation, strategy, and defense response for single-plaintiff employment disputes across the Americas. It manages administrative agency charges, demand letters, and arbitration demands; conducts internal investigations and interviews; gathers and synthesizes records and facts; and drafts agency position statements, mediation briefs, demand letter responses, and dispute summaries. The position may represent Cisco at agency fact-finding conferences, mediations, arbitrations, and depositions; oversees discovery and litigation holds; identifies workplace trends and partners with HR on risk mitigation; and uses legal technology and AI tools to support research, document review, and case workflows. The Case Manager also works with internal and external compliance partners to manage and review annual statutory filings across the Americas, including EEO-1 reports, VEVRAA/VETS-4212 filings, and state pay data reporting. The position’s posted starting salary range is $137,500 to $174,100 for U.S. and/or Canada locations, with location-specific ranges also provided for certain U.S. locations. Compensation may include incentive compensation and equity, subject to applicable policies and eligibility.

Requirements

Bachelor’s degree (B.A./B.S.) from an accredited institution.
At least 7 years of dedicated experience in substantive employment law, complex Employee Relations investigations, or legal case management.
Proven experience independently managing, investigating, and drafting responses to EEOC or state agency discrimination and retaliation charges.
Exceptional written and verbal communication skills, including the ability to turn complex facts into clear, persuasive executive summaries and legal responses.

Nice To Haves

Juris Doctor (J.D.) from an accredited law school.
Experience in the technology sector or a high-growth, matrixed global enterprise.
Direct experience participating in or representing companies in formal mediation, settlement negotiations, or arbitration hearings.
Practical experience using AI-powered legal tools and workflow automation to improve research, writing, and operational speed.
Demonstrated ability to partner effectively with HR Business Partners, corporate counsel, and business executives on sensitive employee matters.
Experience managing or supporting federal and state employment compliance reporting, such as EEO-1, VEVRAA/VETS-4212, other federal compliance filings, and state-mandated reporting.

Responsibilities

Independently manage and drive responses to federal, state, and local administrative agency charges, attorney demand letters, and arbitration demands.
Conduct objective internal investigations, interview witnesses and managers, gather electronic and personnel records, and synthesize factual timelines.
Draft agency position statements, mediation briefs, demand letter responses, and dispute summaries.
Prepare for and serve as Cisco’s corporate representative at agency fact-finding conferences, mediations, arbitrations, and depositions as needed.
Oversee employment litigation discovery and coordinate with eDiscovery specialists to implement and monitor legal holds and data preservation.
Identify recurring workplace trends from case data and work with People & Communities (HR) to refine policies and mitigate systemic risk.
Use legal technology and AI-powered tools for investigative research, document review, and case workflow management.
Partner with stakeholders and external compliance partners to manage, review, and ensure timely annual statutory filings across the Americas, including EEO-1, VEVRAA/VETS-4212, and state pay data reports.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays and a floating holiday for non-exempt employees
Birthday day off, paid year-end holiday shutdown, and personal wellness days
Paid vacation or flexible vacation time off, depending on employee classification
Paid sick time
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Annual bonuses may be available for non-sales roles
Potential grants of Cisco restricted stock units, subject to eligibility and vesting conditions