People Experience Business Consultant (King, Pierce, Snohomish Counties, WA)

UnitedHealth Group•Eugene, OR
•$91,700 - $163,700

About The Position

The People Experience Partner is a trusted strategic advisor who delivers differentiated, enterprise-aligned employee experience across complex populations. The role combines expertise in HR processes, analytics, and employee relations with a focus on culture, engagement, and operational excellence. The PXP partners with business leadership and the People Team to execute HR strategies, resolve complex issues, and improve people practices, while serving as an employee advocate across the full employee lifecycle. The position supports the King, Pierce, and Snohomish County markets in Washington, with some travel to Oregon. It provides guidance to business leaders on complex HR policies and practices, helps develop culture and engagement strategies, supports HR lifecycle processes, and uses analysis to diagnose people challenges and recommend solutions. The PXP also leads cross-functional initiatives and may mentor lower-level PXPs.

Requirements

  • At least 5 years of relevant HR or related experience, including demonstrated proficiency in HR analytics, reporting, and employee relations.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency with Microsoft Excel and HR analytics tools, such as dashboard or reporting platforms.
  • Experience with HR case handling and employee relations.
  • Ability to prioritize, multitask, and maintain confidentiality in a fast-paced environment.
  • Valid driver's license and access to reliable transportation.

Responsibilities

  • Advise business leadership in the assigned market on complex HR policies and practices, interpreting guidelines and recommending informed actions across multiple sites, entities, or employee segments.
  • Consult with frontline leaders, influence people initiatives, and encourage adoption of best practices.
  • Anticipate employee experience risks and opportunities and develop solutions aligned with business strategy and people priorities.
  • Lead culture and engagement strategies for assigned populations or client groups, using listening-session insights, analytics, and business context.
  • Execute and support employee lifecycle processes, including attraction, recruiting, onboarding, talent management, development, and offboarding, and recommend process or experience improvements.
  • Provide coaching and performance-management support for complex issues, partnering with Centers of Excellence as appropriate.
  • Analyze multifaceted people challenges, including retention risks, talent pipeline gaps, and engagement drivers, and recommend actionable solutions.
  • Lead cross-functional initiatives with People Team Centers of Excellence and groups such as Operations, Finance, Legal, and IT to deliver integrated people solutions and seamless HR service.
  • Influence and contribute to enterprise- or segment-level people strategies aligned with organizational objectives.
  • Use sound judgment and discretion when navigating complex environments involving multiple sites, segments, or labor considerations.
  • Mentor or informally lead lower-level PXPs by sharing best practices and coaching on complex cases.

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution
  • Career development opportunities
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