People & Culture Specialist

North Texas Food Bank•Plano, TX

1d•$58,000 - $65,000•Onsite

About The Position

The People & Culture Specialist serves as the operational backbone of the People & Culture function, ensuring the accurate and efficient administration of HR programs, systems and processes across the employee lifecycle. This role manages HR operations including onboarding, HRIS administration, benefits support, workforce reporting, surveys, workers’ compensation, performance management administration, and compliance-related activities. The position plays a key role in maintaining data integrity, driving process improvement and delivering a positive employee experience.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent combination of education and experience considered
Three or more years of progressively responsible experience in human resources, HR operations, employee services, or a related field
Experience with HRIS platforms, HR reporting, onboarding, benefits administration, or employee lifecycle processes preferred
Experience with Paylocity or similar HRIS strongly preferred
Strong knowledge of human resources principles, practices, and employment-related regulations
High attention to detail with a focus on accuracy and follow-through
Advanced organizational skills with the ability to manage multiple priorities and deadlines
Demonstrated ability to analyze data, identify trends, and prepare reports for various audiences
Strong written, verbal, and interpersonal communication skills
Ability to handle confidential and sensitive information with professionalism and discretion
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
Ability to leverage technology and AI-enabled tools to improve efficiency, analyze information, and support decision-making
Strong customer-service orientation and commitment to providing responsive support to employees and leaders

Responsibilities

Maintain employee records, personnel files, and HRIS data to ensure accuracy, compliance, and data integrity
Process employment verifications, employee status changes, and other HR transactions
Coordinate onboarding activities including new hire paperwork, system setup, orientation logistics, and pre-employment requirements
Lead new hire orientation and support employee offboarding activities
Maintain HRIS position inventory and organizational records
Support benefits administration, leave administration, worker’s compensation, and compliance reporting activities
Administer employee surveys including engagement, onboarding, post-training, and ad hoc feedback surveys
Coordinate engagement initiatives and co-lead employee focus groups
Administer the annual performance review process, including timelines, communications, training and system support
Develop workforce reports, dashboards, analytics, and executive-ready presentations
Analyze workforce trends and provide data insights to support decision-making
Maintain and update job descriptions to ensure consistency, accuracy, and alignment with organizational standards
Recommend process improvements and support handbook, policy, and HR systems administration
Post job openings on company social media pages
Maintain the People & Culture and Careers inboxes and provide responsive customer service
Maintain confidentially and exercise sound judgement in all interactions
Perform other duties and special projects as assigned