People & Culture Manager
AccorHotel•Austin, TX
•Onsite
About The Position
Reporting to the Assistant Director, People & Culture, The People & Culture Manager plays a pivotal role in fostering a positive workplace culture while supporting the day to day operations of the People & Culture department.
Requirements
- Minimum one year in a Human Resources role
- Proficient in Microsoft Office
- Highly motivated, organized, goal and results oriented individual who thrives under pressure
- Demonstrates strong communication skills. Demonstrate ability to listen effectively and speak English clearly on the telephone or directly to the client in a polite and understandable manner.
- Ability to deal with sensitive situations in an effective manner
Nice To Haves
- Previous hospitality experience is preferred
- Previous 4-star/4-diamond hotel experience preferred
- Hospitality/Business or Human Resources Degree is an asset
- Spanish speaking is an asset
Responsibilities
- Assists with overseeing the day-to-day administration of the People & Culture office
- Fosters and promotes positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
- Assists the Assistant Director, People & Culture for the selection and onboarding process of new leaders and colleagues
- Assists with coaching and counseling Department Heads and Leaders to formulate effective recruitment and succession strategies and provides strategic direction to contribute to the hotel’s brand promise of “selecting the best”
- Assists in directing the internal posting process, ensuring all candidates are interviewed and followed up with
- Assists in facilitating training programs including New Colleague Orientation, Compliance Trainings
- Chair Colleague Committees and assists with planning and executing Colleague events, including the Annual Summer & Holiday parties and Anniversary Awards
- Ensures that the hotel is compliant with all HR standards found in Accor’s People & Culture audit
- Advises and assists with the interpretation and consistent application of HR policies and procedures, applicable legislation and local labor laws
- Assists in counseling and coaching on job related issues, career development, performance management and conflict resolution
- Facilitate all Company training programs and ensure standards are followed
- Partner with department managers and assist in supporting on going learning strategies to support guest service and colleague engagement
- Ensure all team member training, documentation and testing is completed in the required time frame, including the tracking of all Job Task Checklists for new hires and transferred employees
- Create and develop training materials and programs to meet the needs of the hotel
- Any other responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
