People & Culture Manager

AccorHotel • Telluride, CO

2d • Onsite

About The Position

Fairmont Hotels & Resorts is seeking a People & Culture Manager to join their dynamic team at Fairmont Heritage Place, Franz Klammer Lodge in Telluride, Colorado. This role reports to the Regional People & Culture Manager and is responsible for leading end-to-end recruitment, HR systems administration, onboarding, internal mobility, HR reporting, compliance, and employee engagement initiatives. The ideal candidate will embrace the Fairmont brand promise, foster an inclusive environment, and create an empowering atmosphere for colleagues. This is a permanent, full-time position.

Requirements

• Fluency in verbal and written English required; Spanish is a plus.
• Employee benefits experience is an asset.
• Intermediate to advanced Microsoft Office skills required.
• Previous Human Resources experience preferred.
• Hospitality leadership experience preferred.
• Experience with ADP or similar HR systems preferred, with the ability to learn and implement new technology platforms.
• Demonstrated ability to safeguard confidential information with discretion, tact, and sound judgment.
• Adaptable, level‑headed problem solver able to manage multiple priorities in a fast‑paced environment.
• Highly organized, detail‑oriented, and able to complete tasks accurately and efficiently.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.
• Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Nice To Haves

• Spanish is a plus.

Responsibilities

• Lead end‑to‑end recruitment and hiring processes, including job postings, applicant tracking (SmartRecruiter), candidate follow‑up, job offers, background checks, I‑9 compliance, and onboarding administration.
• Administer new hire and employee data across HR systems (ADP, HireRight, HERO), ensuring data accuracy, confidential recordkeeping, and timely processing of employment changes.
• Facilitate new hire orientation, onboarding programs, and Heartist culture training to promote engagement, compliance, and brand alignment.
• Oversee internal mobility processes, including internal applicants, referral programs, and tracking of referral payouts.
• Serve as the technical point of contact for ADP and HERO (Talent Acquisition, Performance Management, and Learning), supporting system implementation, testing, training, audits, and continuous improvements.
• Produce HR metrics, corporate and regulatory reporting, and workforce analytics, including turnover, training hours, promotions, wage analysis, and budget planning.
• Partner with Finance, Payroll, and leadership teams on annual performance reviews, wage adjustments, merit increases, market surveys, and salary benchmarking.
• Ensure full compliance with employment laws and policies, including employee relations matters, investigations, progressive discipline, terminations, unemployment claims, and ethics hotline concerns.
• Oversee workers’ compensation, OSHA compliance, leave administration (FMLA, FAMLI, ADA, LOA, STD/LTD), and return‑to‑work programs.
• Oversee employee benefits administration, including open enrollment, employee education, benefit system enrollment, and ensuring colleague understanding of available benefits.
• Design, and/or roll out, and facilitate leadership development, diversity & inclusion, discrimination & harassment, and compliance training programs.
• Support colleague engagement, wellness initiatives, recognition programs, and cultural events while promoting positive employee relations and open communication.
• Assist the Regional Director of People & Culture in daily department operations, strategic HR initiatives, and cross‑functional projects, serving as a compliance backup as needed.

Benefits

• Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.
• Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees