People Business Partner

Ampler Restaurant Group•North Chicago, IL

6d•Remote

About The Position

Ampler Restaurant Group is hiring three People Business Partners to support its operations across its quick-service restaurant brands. The company operates almost 500 restaurants across 14 states and has grown since 2017. Shared services team members work remotely from a home office within their market; the company does not have an office building. The People Business Partner collaborates with operations leaders on people-related strategy and decisions, including compensation design, talent development, retention, engagement, performance, and complex team relations. The role also provides high-level support in administering people programs and works to improve the experience of team members and customers. Approximately 30% travel is required.

Requirements

Bachelor’s degree in Human Resources Management, Business Administration, or equivalent experience.
At least 4 years of HR field experience with a growing, multi-location company.
Excellent verbal and written communication skills.
Competency with Microsoft Word, Excel, and PowerPoint.
Knowledge of federal, state, and local laws and statutes.
Ability to travel approximately 30%.

Nice To Haves

Quick-service or retail human resources experience is highly preferred.
PHR or SHRM-SCP certification is a plus.

Responsibilities

Partner with leaders on talent issues, including development, engagement, and performance coaching.
Recommend people projects to the VP of People that could improve team members’ experience.
Manage employee retention, talent assessment, succession planning, organizational design, compensation planning, and leadership development.
Provide people-related insights to the VP of People and Brand President by reviewing trends in exit interview data, engagement surveys, attrition, and other people statistics.
Partner with operations to deliver seamless people processes and programs across the organization.
Work strategically to improve retention at all levels within Ampler.
Partner with the Brand President on new store openings and acquisitions, including workforce planning and training plans.
Visit sites with the Brand President to discuss people statistics with leaders, make recommendations, and recognize strong people-related results.
Recommend approaches for complex initiatives with significant impact on the brand.
Support the VP of People and Brand President as the business works to improve the customer and team member experience.
Conduct employee relations investigations and provide coaching and documentation to mitigate potential company risks.
Design and deliver leadership-skills and business training for restaurant managers and field teams.