People Business Partner

Fanatics Betting & Gaming • Denver, CO

6d

About The Position

As a People Business Partner at Fanatics Betting & Gaming (FBG), you will partner with a fast-paced, high-volume, customer-obsessed business area. The role is primarily focused on owning employee relations cases end to end while maintaining quality, consistency, and commercial focus. You will serve as a go-to partner for operational and Trading leaders on day-to-day people issues, identify patterns in cases, and develop practical fixes to reduce repeat issues. You will work closely with the PBP Director and the wider People team to deliver a consistent employee experience at scale.

Fanatics Betting and Gaming is Fanatics’ online and retail sports betting subsidiary. Its sportsbook is available to 95% of the addressable online sports bettor market in the U.S.; its online casino operates in Michigan, New Jersey, Pennsylvania, and West Virginia. The business operates 22 retail sports betting locations and is headquartered in New York, with offices in Denver, Leeds, and Dublin.

The position is open to regular travel to events and other Fanatics offices for offsite and team meetings. Depending on the role, interviews and onboarding may include in-person components. Full-time, non-seasonal hires may participate in Launching into Better: LIVE, a multi-day cultural immersion in New York City; specific travel and participation requirements will be confirmed based on role and location. The stated salary range is $80,000–$93,000 USD, with ranges varying by country and state of residence and compensation zone.

Requirements

• Proven experience as an HR Generalist, HR business partner, or in employee relations, with a strong track record of owning and closing cases.
• Experience managing a high-volume employee relations caseload; ideally supporting an operational, contact center, customer service, or shift-based workforce.
• Hands-on investigation experience, including interviewing, weighing evidence, and writing clear, well-reasoned reports.
• Strong working knowledge of employment law and HR policy, and confidence applying them consistently.
• Strong organization and attention to detail, with the ability to manage competing priorities and deadlines.
• Calmness, resilience, and comfort working in a fast-paced environment where priorities shift quickly.
• Sound judgment and emotional intelligence to handle sensitive and confidential matters with discretion.
• Strong verbal and written communication skills, including the ability to coach managers and deliver difficult messages.
• Comfort using data to identify trends and inform decisions.
• Openness to regular travel to events and other Fanatics offices for offsite and team meetings.
• Strong business acumen and commercial awareness.

Nice To Haves

• Experience supporting an operational, contact center, customer service, or shift-based workforce.
• Experience with HRIS or case management tools.
• Experience improving processes or building playbooks to drive efficiency and consistency.

Responsibilities

• Own and manage a high-volume employee relations caseload end to end, including performance management, conduct, attendance, grievances, and policy matters.
• Conduct thorough, timely, and impartial investigations by gathering evidence, interviewing parties, and writing clear findings and recommendations.
• Prioritize and triage cases by urgency, risk, and service levels, and keep cases moving to agreed timelines.
• Advise and coach managers through difficult conversations, disciplinary processes, and performance processes to support fair and consistent outcomes.
• Apply policy and employment law with commercial focus, escalating complex or high-risk cases to senior People leaders and Legal when appropriate.
• Track and report case volumes, themes, and trends; use data to identify root causes and recommend preventative actions.
• Partner with the wider People team on programs and initiatives supporting the operational workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed