People Business Partner, Operations

Aston Carter•New York, NY

9d•$90,000 - $115,000•Onsite

About The Position

Are you a hands-on HR professional who thrives in a fast-paced operational environment? Do you enjoy building relationships, solving complex employee issues, coaching leaders, and making a real impact on workplace culture? We're looking for a People Business Partner, Operations to serve as a trusted advisor to managers and employees across our 24/7 manufacturing and distribution facility in the Bronx. In this highly visible role, you'll partner with operations leaders, support a diverse workforce, and help drive employee engagement, compliance, safety, and performance across multiple departments and shifts. If you're bilingual in Spanish and English and passionate about creating positive employee experiences while supporting business objectives, we'd love to hear from you.

Requirements

Bachelor's degree in Human Resources, Business, or a related field.
3-5 years of progressive HR Business Partner or Human Resources Generalist experience.
Experience supporting employees in a manufacturing, distribution, warehouse, plant, food production, or similar operational environment.
Full bilingual fluency in Spanish and English (speaking, reading, and writing).
Strong knowledge of employment laws, labor regulations, and HR compliance practices.
Experience managing employee relations matters and conducting workplace investigations.
Proven ability to work in a fast-paced, high-volume environment supporting multiple shifts.
Strong coaching, communication, and relationship-building skills.
Experience working with HRIS platforms and employee management systems.
Proficiency with Microsoft Office, including Excel, Outlook, and Word.

Nice To Haves

Experience supporting large hourly workforces.
Exposure to union environments or labor relations.
Experience with leave administration, benefits coordination, and attendance management.
Familiarity with Kronos or similar timekeeping systems.
Background in employee training and development initiatives.
Experience leading or supporting change management efforts.
Ability to balance employee advocacy, compliance, and business needs in a dynamic operational setting.

Responsibilities

Serve as the primary HR partner for hourly employees, supervisors, and operational leaders across production, maintenance, sanitation, quality, inventory control, and warehouse teams.
Build strong relationships by maintaining a visible presence on the production floor and engaging directly with employees across multiple shifts.
Investigate and resolve employee relations concerns with fairness, professionalism, and confidentiality.
Coach leaders on performance management, employee development, conflict resolution, corrective action, and labor practices.
Partner with managers to ensure compliance with company policies, employment laws, and organizational standards.
Support workplace investigations, disciplinary processes, leave administration, and performance improvement initiatives.
Collaborate with Safety and EHS teams on incident reporting, return-to-work programs, and workplace safety efforts.
Work closely with Payroll, Benefits, Talent Acquisition, and other internal partners to support onboarding, transfers, leaves, and employee lifecycle activities.
Drive employee engagement, recognition, training, and retention initiatives that strengthen workplace culture.
Identify opportunities to improve HR processes, enhance efficiency, and create a better employee experience.
Help leaders successfully navigate organizational changes and business initiatives.
Leverage HRIS systems, attendance platforms, and reporting tools to support data-driven decision-making.

Benefits

Comprehensive medical, dental, vision, and life insurance
401(k) with company match
Pet insurance options
Flexible paid time off
Learning and development opportunities
On-site cafeteria and fitness center
24-hour shuttle service to and from the subway
Collaborative, team-oriented culture focused on safety, engagement, and continuous improvement
PTO, Safe & Sick Time, and Paid Holidays
Medical, Vision, Dental, and Voluntary Disability coverage
401(k) with employer match and Life Insurance
State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market
Onsite FREE parking
FREE employee shuttle bus service from nearby Subway station
Training, leadership development, and tuition discount at local colleges
20% employee discount on FreshDirect online orders and Brooklyn wine store
Minimum 50% employee discount at our onsite employee market
Mobile phone discounts through partnerships with T-Mobile and Verizon
Gym membership discounts through NYSC