Peer Supports Coordinator - ACCS Team 2

Bay Cove Human Services, Inc.•Boston, MA

About The Position

Bay Cove Human Services is seeking a Peer Supports Coordinator for its Adult Community Clinical Services (ACCS) team. The position facilitates recovery-oriented practices within ACCS, provides peer supervision, training, and consultation to Peer Support Staff on Integrated Teams, and directly supports individuals using ACCS services. The coordinator helps ensure ACCS services are robustly recovery-oriented and that Peer Support Staff are equipped to partner with people in reaching their personal goals. This is a non-exempt position.

Requirements

  • Current certification as a Certified Peer Specialist.
  • At least 3 years of experience providing peer supports.
  • At least 2 years of experience working in a related position or with a related population.
  • Willingness and ability to use personal experiences and a recovery story to build trust and develop collaborative relationships with individuals.
  • Ability to model behaviors and attitudes consistent with a recovery-oriented culture and educate staff about recovery principles.
  • Demonstrated leadership within the community of Peer Support Staff.
  • Expertise in providing training to others.
  • Supervisory, mentoring, and coaching skills.
  • Professional writing and oral communication skills.
  • Strong personal organization, attention to detail, and time management skills.
  • Proficiency with Windows, Word, Google Email and Apps, and other computer functions.
  • Use of a personal cellular telephone for work communication.
  • Ability to climb stairs and carry up to 40 pounds.

Nice To Haves

  • Valid driver’s license and use of a personal vehicle preferred.
  • Bilingual candidates are encouraged to apply.

Responsibilities

  • Mentor and guide ACCS Peer Support Staff, and directly supervise staff on the assigned ACCS team in partnership with the Integrated Team Director.
  • Collaborate with Integrated Team Directors to supervise and support Peer Support Staff, including supplemental coaching for staff who need help demonstrating basic competencies or who seek career development.
  • Provide direct support to individuals receiving ACCS services.
  • Attend weekly Integrated Team meetings to provide training and consultation on best practices that promote engagement, empowerment, and recovery, and model a recovery-oriented culture that respects individuals’ perspectives, experiences, preferences, self-determination, and decision-making.
  • Facilitate Integrated Team efforts to implement wellness management and recovery strategies, including Hearing Voices Network groups, Alternatives to Suicide Groups, WRAP, WHAM, peer addiction and substance recovery supports, psychiatric advance directives, and stress management techniques.
  • Conduct weekly meetings for Peer Support Staff on the assigned Integrated Team to provide group supervision, training, and consultation and to communicate and discuss administrative information and updates.
  • Collaborate with the Integrated Team Director to support recruitment and employment practices that promote respect and retention of people with lived experience in peer roles.
  • Work with the Integrated Team Director to ensure staff training, supervision, and supports are trauma-informed, culturally competent, recovery-oriented, and respectful of people with lived experience; train ACCS staff on peer roles and recovery-oriented principles and practices during orientation.
  • Advise, prepare, and mentor Peer Support Staff conducting outreach and education to stakeholders to reduce stigma, raise awareness of recovery, and promote peer support roles.
  • Coach Peer Support Staff on providing support and advocacy related to crisis recovery; psychiatric and medical hospitalizations; medical issues and appointments; housing; legal proceedings; employment; community integration; and other life and care transitions.
  • Coordinate team efforts to implement “Environment Matters” initiatives that create trauma-informed, recovery-oriented spaces for people served and staff.
  • Perform other responsibilities as assigned by the supervisor.
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