Peer Support Specialist - Crisis BHU - Phoenix (8912)
About The Position
Terros Health is seeking a full-time Peer Support Specialist for its Crisis Department in Phoenix, AZ. This role involves responding with a licensed clinician to individuals experiencing mental health or substance use concerns, dispatched through the City of Phoenix 911 Dispatch Center. The ideal candidate will be professional, friendly, a self-starter, organized, and compassionate. Terros Health is a leading healthcare organization with over 50 years of experience in inspiring change for life, focusing on managing addiction and mental illness, providing primary medical care, restoring families, supporting veterans, and connecting individuals to necessary care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
Requirements
- GED/high school diploma with a minimum of 1.5 years of behavioral health experience, OR a bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, OR a bachelor's degree in the behavioral health field (e.g. Psychology, Social Work, Counseling).
- Required - Peer Certification within 6 months of hire date.
- Must have self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.
- Excellent oral and written communication skills.
- Must have or be able to attain CPR/First Aid Certification within 60 days of assuming role.
- Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment.
- Must have valid Arizona driver’s license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health and the City of Phoenix’s driving policies.
- Ability to perform physical duties associated with this role.
Nice To Haves
- Bilingual - Language Differential are also Available!
Responsibilities
- Engages in mobile crisis response, brief psychotherapeutic intervention, and immediate treatment/safety planning in a variety of settings including but not limited to public areas, individual residences, and businesses.
- Works effectively and respectfully with clients, fire department personnel and other first responders, families, health professionals, and all partners involved.
- Develops short-term crisis management/safety plans with clients or families including having knowledge/understanding of the involuntary petition process.
- Makes appropriate referrals to other agencies and/or long-term counseling when appropriate.
- Supports psychiatric hospital placements by providing coordination, planning and facilitation with hospital staff.
- Maintains client records and completes required documentation in the electronic health record in an accurate and timely manner.
- Displays flexibility and ability to adapt to change.
Benefits
- Multiple medical plan options, including a no-premium plan for employees and their families
- Multiple dental plan options, including orthodontic coverage
- Vision insurance
- Group life and disability insurance
- Pet insurance
- 401(k) plan with company match
- Interest-free medical line of credit
- Financial education, planning, and support resources
- Monetary company contribution toward eligible benefits
- Bilingual pay differential
- Generous Paid Time Off (PTO) – 3 weeks off in the first year
- Paid Sick Time
- 10 paid holidays annually
- Comprehensive wellness program featuring wellness challenges, activities, and prizes
- Employee Assistance Program (EAP) available to employees and their family members
- Trip Reduction Program
- Ongoing professional growth and career development opportunities, including: Scholarships, Clinical supervision, Continuing Education Units (CEUs), Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
- Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
