Mobile Crisis Peer Support Specialist
About The Position
The Mobile Crisis Peer Support Specialist provides community-based peer recovery support to people experiencing mental health or substance use crises. Drawing on lived experience and peer support principles, the specialist fosters hope, builds resilience, and helps individuals engage with recovery and stabilization services. The role is part of the mobile crisis team and involves collaboration with clinical staff and the broader crisis continuum to support de-escalation, safety, and connection to ongoing services. Services are delivered using trauma-informed, culturally responsive, and person-centered practices. Mobile Crisis services operate 24 hours a day, 7 days a week. The specialist may work alternate schedules and participate in on-call rotations according to program needs. Services may be delivered in community-based, residential, clinic-based, or virtual settings, as appropriate.
Requirements
- High school diploma or equivalent.
- Complete Kentucky-approved Peer Support Specialist (PSS) certification training and pass the certification exam within six months of hire.
- Ongoing supervision as required by 908 KAR 2:220 Peer Support Specialist regulations.
- Reliable transportation, a valid driver’s license, and proof of automobile insurance.
- Pass a Criminal Record Check and Sexual Offender Registry check.
- At least one year of sustained recovery from substance use and/or mental health conditions.
- Ability to use electronic health records and basic technology for documentation and communication.
- Ability to stand, walk, and move throughout a variety of service environments.
- Ability to work in variable environments that may involve exposure to individuals in acute emotional distress.
- Willingness to live the company’s core values: integrity, teamwork, trust and respect, care and compassion, and ownership and accountability.
Responsibilities
- Provide mobile crisis peer support to individuals experiencing mental health or substance use crises, using lived experience to establish trust, rapport, and engagement.
- Collaborate with Mobile Crisis Clinicians and other crisis team members on crisis response, de-escalation, safety planning, and short-term stabilization.
- Help individuals identify recovery goals and develop individualized recovery or wellness plans that promote stability and resilience.
- Encourage follow-through with treatment, appointments, and recovery supports through peer-based support.
- Help individuals navigate systems of care, including behavioral health providers, hospitals, law enforcement, and community-based organizations, to support continuity of care.
- Advocate for individuals in crisis so their voices are heard and their needs are respectfully addressed.
- Help individuals address practical barriers to care, including coordinating, arranging, or providing transportation as allowed by program policy.
- Facilitate or co-facilitate peer support groups in accordance with program policies and peer support standards.
- Maintain accurate and timely documentation in accordance with organizational policy and regulatory requirements.
- Participate in training, supervision, quality improvement activities, and program development efforts.
- Deliver services in community-based, residential, clinic-based, and virtual settings as appropriate.
- Work alternate schedules and participate in on-call rotations as required to support 24/7 crisis service delivery.
- Follow ethical standards, confidentiality requirements, and applicable state and federal regulations.
- Perform other related duties within the scope of peer support certification and training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
