Peer Support Centre - Volunteer
About The Position
The Peer Support Centre is a student-run service whose mission is to enhance the well-being of the diverse student population at Queen's University by providing drop-in and call-in one-on-one support, as well as hosting a number of outreach events. Student volunteers provide welcoming, confidential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance. The Peer Support Centre is operated by the Alma Mater Society through its Social Issues Commission and is endorsed and supported by Queen's University's Health, Counselling, and Disability Services.
Requirements
- Maintaining a professional demeanor and understanding and respecting boundaries
- Possess strong organizational, interpersonal, and customer service skills
- Communication
- Empathy
- Organization
- Ownership
- Cultural Sensitivity
- Professionalism
- Problem Solving
Responsibilities
- Attend all training sessions to become familiar with the department and adhere to the general operations of the department
- Provide one-on-one social/personal support to peers, at the center or virtually
- Maintain a calm demeanor during periods of high volume or unusual events
- Respect and adhere to all company policies, procedures and ethical standards
- Maintain timely communication with your direct supervisor
- Attend and fully participate in all in person and virtual meetings
- Complete all assigned tasks efficiently and attentively
- Strive to foster a warm, comfortable and respectful atmosphere for all
- Always serve as a representative of the AMS and its mission statement
- Complete other job duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
