Peer Specialist- Clinical Rapid Response
About The Position
The Peer Specialist for the Clinical Rapid Response Team (CRRT) reports to the Program Coordinator and provides immediate support to individuals experiencing health crises while helping prevent future crises. The role uses lived experience to build trust, empathy, and connection, and guides individuals toward resources that support healing, recovery, and well-being. As part of an interdisciplinary team, the Peer Specialist supports people through crisis intervention and promotes person-centered, strength-based care. This new team focuses on acquiring skills to support high-acuity clients. The Peer Specialist provides referrals and resources for health, mental health, substance use treatment, non-medical wellness, and social and community integration. The position offers ongoing guidance and side-by-side skills modeling, responds to crises throughout the agency, supports hospital admission and follow-up care when needed, and helps develop preventative and wellness plans. It also promotes self-advocacy and organizes individual and group wellness activities. The position includes maintaining timely and accurate documentation, developing relationships with community resources, attending stakeholder meetings, and communicating professionally with clients and colleagues. The role requires flexible scheduling, including evenings, and field work, program visits, client escorts, and use of public transportation.
Requirements
- High school diploma or GED.
- Completion of a Peer Advocacy/Specialist Training Program.
- Personal experience using behavioral health services, including mental health or co-occurring substance use treatment, as a client.
- Ability and willingness to work a flexible schedule, including evenings.
- Good computer skills or ability to learn computer programs, including Microsoft Office and data programs such as AWARDS.
- Good written and verbal communication skills.
- Good interpersonal skills and ability to work as part of a team.
- Ability to do field work, program visits, and client escorts, and to use public transportation.
- Ability to sit, stand, walk, bend, stoop, push, pull, lift up to 25 pounds, type, write, read, speak, see, and hear.
Nice To Haves
- Experience with individuals with a history of homelessness, mental illness, substance use, and chronic medical conditions.
- Ability to speak foreign languages.
- Valid driver's license with a clean driving record.
Responsibilities
- Provide support, resources, and referrals for health, mental health, substance use treatment, non-medical wellness, and social and community integration needs.
- Provide ongoing guidance, support, and side-by-side skills modeling to people in care.
- Respond to agency crises to help avert hospitalizations; when hospitalization is necessary, ensure admission and follow-up care is arranged before discharge.
- Help create preventative and wellness plans that may include goals, objectives, and interventions.
- Promote client self-advocacy skills.
- Organize and facilitate individual and group wellness activities, including workshops, groups, and social activities for high-acuity clients.
- Complete incident reports and distribute related notices within 24 hours.
- Maintain and submit accurate, timely documentation and reports in accordance with agency, regulatory, and funding requirements.
- Enter progress notes within 48 hours of meeting with individuals, or according to applicable requirements.
- Update electronic health records as required.
- Document witnessed incidents and distribute related notices within 24 hours.
- Submit required paperwork for supervisor approval within 48 hours and file approved paperwork in electronic charts within the program's required timeframe, no more than 48 hours.
- Develop and maintain relationships with community services and resources, particularly substance/alcohol use programs, health and mental health programs, and benefits resources.
- Attend and participate in external stakeholder meetings.
- Communicate professionally, verbally and in writing; attend required staff meetings, trainings, and supervision; and respond to communications and inquiries in a timely manner.
- Perform other duties as assigned and required.
Benefits
- Medical, dental, and vision insurance.
- 403(b) plan and 401(a) plan with an annual employer contribution.
- Paid time off, including vacation, holidays, and personal days.
- Professional development opportunities.
- Flexible work arrangements.
- Employee wellness programs, including fitness initiatives and mental health support.
- Employee Assistance Program (EAP) with confidential counseling and support services.
- Employee recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
