Peer Navigator, Case Management and Health Education Services

CAMBA•New York, NY

12d•$49,195•Onsite

About The Position

CAMBA is a community organization dedicated to building an inclusive New York City by providing integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. The Case Management and Supportive Program (CMSS) specifically offers community-based HIV/AIDS case management, health education/risk reduction, and food voucher services to individuals living with HIV/AIDS (PLWHA) in Brooklyn who have incomes below 500% of the Federal Poverty Level. This program aims to address the multifaceted needs of PLWHA, remove barriers to care, and improve health outcomes, including viral suppression, by helping clients navigate the healthcare and support system and develop self-management skills.

Requirements

Associate or bachelor’s degree and one (1) year experience in case management or related social service field, OR High School Diploma or General Equivalency Diploma and two (2) years’ experience in case management or related social service field, OR Sufficient education and technical expertise to comprehend written and oral instructions to accomplish tasks, and to document accomplished tasks, and three (3) years of experience in case management or related social service field.
Certified Peer Specialist through the NYS AIDS Institute Peer Worker Certification Program
Bi-lingual in Spanish
Relevant experience described above, preferably in a mid-sized (250+ employees) organization working with persons with a history of homelessness, mental illness, and/or substance abuse.
Good written & verbal communication.
Computer literacy in Microsoft Office Suite.

Nice To Haves

Experience in group facilitation.

Responsibilities

Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with all Federal, State, City and CAMBA security and privacy policies.
Prepare marketing materials for the program.
Conduct outreach activities to market the program and recruit/re-engage clients.
Follow-up with clients and referral organizations regarding client contact and progress.
Contact clients via telephone, mail, and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes.
Input client data and client progress information into automated database.
Escort clients to appointments (educational, medical, social service, etc.).
Provide all required information for weekly/monthly/quarterly/annual reports.
Create and maintain client files and make copies of all client documents.
Assist in planning, coordinating, and facilitating social/peer support events, including group facilitation for clients.
Perform other clerical duties as needed, such as filing, photocopying, and collating.
May evaluate actual living conditions of clients through home visits.
May prescreen clients over the telephone for eligibility and may schedule intake appointments.
May assist clients in completing all CAMBA intake applications and forms.
May, in collaboration with the counselors, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
May schedule appointments for client with referral organizations.
May assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf.
May follow-up with clients for a period after successful completion of their primary goals to assure client stability.
Provide all required information for weekly/monthly/quarterly/annual reports (i.e., client services reports, documentation ticker/ tracking reports, client contact reports).