Pediatric Care Coordinator - Temporary

Tahoe Forest Health System•Truckee, CA

About The Position

The Pediatric Care Coordinator facilitates social and healthcare services for patients who need additional medical care, education, or resources to support optimal social and physical health. The role helps medically complex, culturally diverse, and/or underserved patients access appropriate medical attention, including specialty referrals, prevention, and screening. It coordinates resources and provides condition-specific, age-appropriate healthcare education. The position supports patients and families as they navigate healthcare, manage chronic conditions, follow treatment plans, and coordinate care across primary care, hospitals, emergency departments, and community providers. It also contributes to care-team communication, quality initiatives, data collection, health outcomes reporting, and clinical audits. The role has no supervisory responsibilities.

Requirements

Associate's degree and completion of a nursing education program from an NLN-, CCNE-, or equivalently accredited college or vocational school, including clinical experiences with actual patients under qualified faculty supervision.
1–2 years of relevant experience.
Two years of experience in a clinical or public health setting.
California Registered Nurse (RN) license upon hire.
Nevada Registered Nurse (RN) license within three months of hire.
Valid driver's license in good standing upon hire.
BLS: Upon hire, employee will be enrolled in the Resuscitation Quality Improvement (RQI) Basic Life Support (BLS) Entry or Prep Curriculum, depending on prior BLS certification.
Self-disciplined, energetic, passionate, and innovative.
Able to work as a team member and follow systems and protocols to achieve common goals.
Highly organized with well-developed oral and written communication skills.
Sound judgment, decision-making, and problem-solving skills.
Able to maintain confidentiality in accordance with practice, state, and federal regulations.
Confident communicating and conducting outreach with community healthcare organizations and knowledgeable about community resources.

Nice To Haves

Mother/child or pediatric experience.

Responsibilities

Act as a patient advocate and navigator through the healthcare system and community; educate, inform, counsel, and help patients and families understand results, procedures, and treatment plans.
Develop care plans to help patients with chronic diseases better manage their conditions.
Ensure home monitoring and patient knowledge are consistent with treatment plans.
Connect patients with information, referrals, local and external providers and specialists, Social Determinants of Health services, and medical partners.
Participate in primary care practitioner patient-care meetings and hospital rounding as needed, and contribute to program quality initiatives and data collection.
Provide health and disease education, including leading group office visits or visits associated with hospitalization.
Coordinate continuity of care with patients and families after hospital admission and discharge, including follow-up calls.
Coordinate continuity of care with patients and families after emergency department visits based on acuity.
Conduct home visits as indicated to monitor patient progress and assess needs.
Promote communication among care teams and treating clinicians by ensuring awareness of patient care plans; facilitate care conferences as indicated.
Facilitate patient medication management through the medication reconciliation process.
Participate in team data collection, health outcomes reporting, and clinical audits.
Demonstrate system values and culturally competent, age-appropriate delivery of care and services.
Comply with system policies and procedures.
Perform other duties as assigned.