Peak Time Relationship Banker - Halfway, OR (15hrs)

U.S. Bank•Halfway, OR

11d•$20 - $23

About The Position

The Peak Time Relationship Banker demonstrates excellent customer service in accordance with U.S. Bank customer service expectations and works a specified schedule of less than 20 hours per week during peak business times in a branch. The role supports sales and service activities across Consumer Banking branch locations, including Metro, Community, and In-Store On-Site locations. It involves assessing customers’ banking needs, obtaining and processing customer and account information, and selling deposit and loan products and services. The banker uses the Customer Engagement Cycle to profile customers and identify opportunities, develops new business, expands existing customer relationships, and refers customers to other U.S. Bank products as appropriate. Occasional work at nearby locations may be required. Responsibilities may include outside sales, workplace banking, tabling events, visiting local businesses and apartment complexes, consumer loan origination and closing, and opening new accounts. In-Store employees make public-address announcements and conduct in-aisle marketing. On-Site employees conduct outside or campus marketing and sales, including distributing flyers and speaking with students and faculty. Bilingual bankers perform these responsibilities in languages deemed essential for their branch or community. The position requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, along with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ true needs while leveraging a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Experience in the financial services industry.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank customer service expectations.
Work a specified schedule of less than 20 hours per week during peak business times in a branch.
Assess and handle customers’ banking needs; obtain and process customer and account information.
Sell bank deposit and loan products and services, using the Customer Engagement Cycle to profile customers and identify opportunities.
Actively develop new business and expand existing customer relationships.
Refer customers to appropriate areas for other U.S. Bank products.
As applicable, conduct outside sales, workplace banking, tabling events, visits to local businesses and apartment complexes, consumer loan origination and closing, and new account opening.
At In-Store locations, make public-address announcements and conduct in-aisle marketing to drive sales opportunities.
At On-Site locations, conduct outside or campus marketing and sales, including distributing flyers and speaking with students and faculty about U.S. Bank products and services.
Work at other nearby locations on occasion as needed.
For bilingual positions, perform responsibilities in the languages deemed essential within the branch or community.
Maintain NMLS registration and ongoing compliance with applicable legal and regulatory registration requirements.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension, subject to eligibility requirements.