Peak Time Relationship Banker - Halfway, OR (15hrs)

U.S. Bank•Halfway, OR

10d•Onsite

About The Position

The Peak Time Relationship Banker works a specified schedule of less than 20 hours per week during peak business times in a U.S. Bank branch. The role demonstrates excellent customer service and handles sales and service activities across Consumer Banking branch locations. Responsibilities include assessing customers’ banking needs, obtaining and processing customer and account information, and selling deposit and loan products and services. The banker uses the Customer Engagement Cycle to profile customers and identify opportunities. Bilingual bankers perform these responsibilities in languages identified as essential for a particular branch or community. The role develops new business and expands existing customer relationships, which may involve outside sales, workplace banking, tabling events, visiting local businesses or apartment complexes, originating consumer loans, closing transactions, and opening accounts. It also refers customers to other U.S. Bank products and appropriate teams. In-store roles may include public-address announcements and in-aisle marketing; on-site roles may include campus marketing, distributing flyers, and speaking with students and faculty. The banker must be willing to work occasionally at other nearby locations. NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z is required, along with ongoing compliance with applicable registration requirements.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Willingness to work in other nearby locations on occasion.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.

Nice To Haves

Ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ true needs while leveraging a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Experience in the financial services industry.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank customer service expectations.
Work a specified schedule of less than 20 hours per week during peak business times in a branch.
Assess and handle customers’ banking needs; obtain and process customer and account information; and sell bank deposit and loan products and services.
Use the Customer Engagement Cycle to profile customers and identify opportunities.
Develop new business and expand existing customer relationships through activities such as outside sales, workplace banking, tabling events, and visits to local businesses or apartment complexes.
Originate and close consumer loans and open new accounts as applicable.
Refer customers to other U.S. Bank products and the appropriate area.
At in-store locations, make public-address announcements and conduct in-aisle marketing to drive sales opportunities.
At on-site locations, conduct outside or campus marketing and sales, including distributing flyers and speaking with students and faculty about U.S. Bank products and services.
Work at other nearby locations on occasion.
Maintain required NMLS registration and comply with applicable legal and regulatory registration requirements.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and an employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.