Peak Time Relationship Banker - Orland Holiday Foods, CA (19hrs)

U.S. Bank•Orland, CA

1d•$20 - $25•Onsite

About The Position

The Peak Time Relationship Banker demonstrates excellent customer service in accordance with U.S. Bank customer service expectations. The position works a specified schedule of less than 20 hours per week during peak business times in a branch, and supports sales and service activities across Consumer Banking branch locations, including Metro, Community, and In-Store On-Site locations. The role assesses and handles customers’ banking needs, obtains and processes customer and account information, and sells bank deposit and loan products and services. It uses the Customer Engagement Cycle to profile customers and identify opportunities, develops new business, expands existing customer relationships, and refers customers to appropriate U.S. Bank product areas. The banker must be willing to work at other nearby locations on occasion. Bilingual bankers perform these responsibilities in languages deemed essential for the branch or community. Responsibilities may include outside sales, workplace banking, tabling events, visiting local businesses and apartment complexes, consumer loan origination and closing, and opening new accounts. At In-Store locations, the banker makes public address announcements and conducts in-aisle marketing. At On-Site locations, the banker performs outside or campus marketing and sales activities, such as distributing flyers and speaking with students and faculty about U.S. Bank products and services. The role requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record. The position requires working from a U.S. Bank location for all scheduled workdays.

Requirements

One or more years of related banking experience, or commensurate training in sales and customer service experience.
Bilingual.
High school diploma or equivalent.
NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.
Work from a U.S. Bank location for all scheduled workdays.

Nice To Haves

Demonstrated commitment to a unified customer experience through excellent customer service and skills consistent with U.S. Bank’s Core Values.
Knowledge of retail product philosophy, policy, procedures, documentation, and systems.
Comprehensive knowledge of retail products and services.
Effective interpersonal, selling, and referral skills.
Strong mathematical, problem-solving, and negotiation skills.
Strong verbal and written communication skills.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank customer service expectations.
Assess and handle customers’ banking needs, obtain and process customer and account information, and sell bank deposit and loan products and services.
Use the Customer Engagement Cycle to profile customers and identify opportunities.
Actively develop new business and expand existing customer relationships.
Refer customers to the appropriate area for other U.S. Bank products.
Perform sales and marketing activities that may include outside sales, workplace banking, tabling events, visiting local businesses and apartment complexes, consumer loan origination and closing, and opening new accounts.
At In-Store locations, make public address announcements and conduct in-aisle marketing to drive sales opportunities.
At On-Site locations, conduct outside or campus marketing and sales activities, including distributing flyers and talking with students and faculty about U.S. Bank products and services.
Work at other nearby locations on occasion.
Maintain required NMLS registration and ongoing compliance with applicable legal and regulatory registration requirements.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.