PDI Foreman

GENERAL RV CENTER•West Chester, PA

10d

About The Position

The PDI Foreman dispatches service work brought in by sales personnel and internal writers, coordinates parts delivery, and oversees the quality of pre-delivery inspections (PDI) and service repairs. The role works with service management to create an efficient and profitable department, supports staff with daily responsibilities and goals, and maintains shop policies and procedures. The position calls for a positive, leadership-oriented approach, strong customer service, fair practices, and a clean, organized work environment.

Requirements

Prior experience in the RV, automotive, or powersports industry as a technician or dispatcher.
Ability to work in a team setting in a fast-paced office setting.
Proficiency with Microsoft Excel.
Strong verbal and written communication skills.
Ability to multitask and complete tasks in a timely and efficient manner.
Reliable, with a strong work ethic.
Professional appearance.
High school diploma or equivalent.

Responsibilities

Dispatch work brought into service by sales personnel and internal writers in a timely manner while coordinating parts delivery.
Maintain high morale through fair practices and a clean, organized shop; support staff with daily responsibilities and goal achievement.
Provide a high level of customer service.
Maintain a positive attitude and leadership work style.
Work with service management to create an efficient and profitable department.
Oversee the quality of all PDI inspections and service repairs.
Manage and maintain established policies and procedures.