PC Deployment Technician

Dewberry•Fairfax, VA

2d•Onsite

About The Position

Dewberry is seeking a PC Deployment Technician. We are open to this employee sittting in our Fairfax, VA office. Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors is our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you’re an experienced professional or a new graduate, you’ll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call “Dewberry at Work,” that have inspired our employees to be successful for more than a half-century.

Requirements

Must have 1+ years of experience in enterprise computer imaging, hardware refresh, MS Autopilot deployment.
Knowledge of AD, Intune, Autopilot and high level of proficiency in Windows operating system required.
Candidate must have at least 2 years of relevant experience.
Must have a High School Diploma or equivalent.
Must be physically able to lift and carry 50 lbs.

Nice To Haves

A/E/C industry experience not required but highly preferred.
Experience supporting Microsoft, iOS and Android operating systems preferred.
Experience with Microsoft Entra & InTune, Bentley, and AutoDesk products highly preferred.

Responsibilities

Configure and deploy workstation to new hires, ensuring their software stacks are licensed and functional.
Use Autopilot and Intune to configure new devices.
Coordinate with supervisory staff to confirm new hire software needs.
Follow up with the new hire to confirm all needs met immediately after start.
Complete Budgeted PC Replacements for existing users.
Ensure that profile caching takes place through various methods.
Reclaim and redeploy existing equipment.
Determine the current configuration state of computers and return devices to our defined base configuration.
Ensure that all AD and Entra objects align for redeployment.
Complete inventory management steps.
Unpack and store equipment.
Update ITSM platform, as required.
Reinstall, configure, and validate required non-standard, licensed, and specialty applications; coordinate with designated client technical contacts when license keys, activation codes, or elevated access are required.
This role is best suited for technicians who have already performed enterprise endpoint refresh, migration, or field deployment work at scale and who can operate with urgency, accuracy, and professionalism.
This role involves lifting and transporting computers, peripherals, and related equipment up to 75 LB and extended standing/walking; and frequent user interaction throughout the day and hands on high volume, fast pace and able to multitask under deadlines.
Workload for this position is expected to be deployed 2-3 devices per day, maintaining a stock of base configuration devices for mechanical failure replacements and short-turnaround onboarding tasks. Reconfiguration of approximately 600 devices through expected attrition rate, and deployment of 400 new devices.