PC Business Partner

CAVA•Los Angeles, CA

2d•Hybrid

About The Position

As a strategic business partner to restaurant operations leadership, the People + Culture Business Partner plays a critical role in achieving CAVA’s brand and financial goals by maximizing our greatest asset—our people. Grounded in our values and the commitment to our mission, this role champions a culture of internal development, continuous learning, and career growth across the organization. The People + Culture Business Partner serves as a trusted advisor and change agent, leveraging strong partnerships and influence to guide leaders in building high-performing, people-first teams. Through a focus on development, engagement, and effective people practices, they help cultivate an environment where team members can thrive, grow their careers, and contribute to collective success. This role embodies multiple facets—advisor, advocate, coach, developer, facilitator, and culture steward—driving initiatives that strengthen leadership capability, enhance the employee experience, and reinforce CAVA’s commitment to generosity, curiosity, and collective ambition. This job description is not intended to be a comprehensive list of all duties and responsibilities, and responsibilities may evolve based on business needs.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
Minimum of 5 years of progressive Human Resources experience, ideally within a multi-unit, restaurant, or high-growth environment
Willingness to travel 30% or more to provide in-market, in-restaurant support alongside operational field leadership.
Demonstrated experience in employee relations, including independently conducting investigations with minimal supervision and exercising sound judgment in complex situations
Strong knowledge of employment laws, HR policies, and best practices, with the ability to apply them effectively in a dynamic setting
Excellent interpersonal, communication, and problem-solving skills; bilingual Spanish proficiency preferred
Proven ability to manage multiple priorities and adapt in a fast-paced, evolving environment
Experience with HRIS platforms (e.g., UKG, Workday) and workforce data reporting preferred
Maintains a high level of discretion, professionalism, and confidentiality when handling sensitive information
Models and reinforces a hospitality, service first mindset, coaching leaders on how to support and engage team members with respect and care
Fosters an inclusive, supportive, and development-focused environment that encourages learning, growth, and collaboration
Demonstrates integrity, transparency, and strong communication in all interactions, while effectively partnering cross-functionally to drive innovative solutions and continuous improvement

Responsibilities

Serve as a strategic People + Culture Business Partner to our Restaurant Operations teams, aligning people strategies with business objectives to drive performance, engagement, and operational excellence
Act as a trusted advisor to leaders and team members on employee relations matters, including performance management, investigations, conflict resolution, and policy interpretation, ensuring consistent, fair, and compliant practices
Lead and support employee relations investigations and escalated concerns, exercising sound judgment, discretion, and a commitment to timely, thorough, and equitable resolution
Coach and develop leaders on performance management, corrective action, documentation, and engagement strategies to build high-performing, people-first teams
Promote a positive and inclusive employee relations environment by proactively identifying risks, addressing concerns, and reinforcing a culture of respect, accountability, and belonging
Partner cross-functionally with Talent Acquisition, Learning & Development, Total Rewards, and People Systems and other support teams to implement scalable solutions that support hiring, onboarding, development, and internal mobility
Drive talent planning, succession strategies, and development initiatives to build a strong, diverse leadership pipeline and support internal growth across the organization
Analyze workforce data, including turnover, engagement, and employee relations trends, to deliver insights and implement proactive solutions that enhance retention and the team member experience
Champion and execute enterprise People + Culture programs and organizational initiatives, supporting change management, workforce planning, and organizational design efforts
Ensure compliance with all federal, state, and local employment laws, while maintaining accurate records, supporting HR systems and reporting, and contributing to continuous improvement of People + Culture processes and practices