PAYROLL TECHNICIAN

NEXCOM•Virginia Beach, VA

About The Position

Serves as a Payroll Technician, providing training and guidance to other Payroll Technicians while helping ensure deadlines and technical accounting payroll requirements are met. Provides technical payroll guidance to NEX activities and performs technical and sensitive pay calculations. Processes employee payrolls in automated and manual pay systems, supports individual Payroll Technician desks as needed, and serves as the primary liaison with the payroll contractor to resolve or clarify technical processing issues. The role also interfaces with Navy Exchanges banks, associates, department timekeepers, and others to resolve payroll problems; coordinates consistent work methods; researches complex payroll adjustments and record discrepancies; maintains payroll records; and prepares reports and related documentation. The position works under the general supervision of the Payroll Manager, who assigns work and provides procedures, guidance, and assistance. Work is reviewed for accuracy, thoroughness, timeliness, compliance with policies and procedures, and customer support quality.

Requirements

Three years of administrative, professional, technical, investigative, or other responsible work that provided knowledge of accounting practices and procedures and demonstrated accuracy and attention to detail; or qualifying education may substitute for this experience.
One year of responsible specialized experience applying established accounting procedures and techniques, methods of reporting, payroll and/or accounting procedures, and analysis and examination of source documents to determine correct accountability.
Knowledge of payroll processing, accounting records, pay and leave records, and payroll-related regulations.

Responsibilities

Assist in ensuring deadlines and technical accounting payroll requirements are met.
Provide technical payroll guidance to NEX activities and perform technical and sensitive pay calculations.
May train Payroll Technicians on technical payroll processing procedures and requirements.
Maintain contact with and serve as the primary liaison to the payroll contractor to resolve or clarify technical payroll processing issues.
Process employee payrolls in automated and manual pay systems.
Fill in or assist on individual Payroll Technician desks as necessary to ensure efficient workflow.
Interface with Navy Exchanges banks, associates, department timekeepers, and others to resolve payroll problems.
Provide authoritative technical and procedural guidance and direction.
Coordinate and ensure consistency in internal work methods and procedures.
Ensure work assignments and projects are completed as scheduled and required.
Make adjustments to current payroll to correct prior pay periods, including technically complex adjustments requiring research of pay, leave, and accounting records.
Maintain payroll records and research them to resolve questions and discrepancies.
Develop and prepare regular and ad-hoc reports, earnings verifications, unemployment forms, and related documents.
Maintain and regularly exercise technical knowledge of NES automated personnel and payroll systems, NES pay policies, and state and federal payroll-related regulations.
Demonstrate customer-service orientation, listen actively, promptly resolve customer-service concerns, and work with team members to provide service.
Perform other related duties as assigned.