Payroll Technician

Phoenix Home Care and Hospice•Springfield, MO

9d•Onsite

About The Position

The Payroll Technician joins the Springfield, Missouri payroll team and supports payroll operations across multiple states. The role helps ensure that more than 8,000 caregivers, nurses, and team members are paid accurately and on time by reviewing timesheets, resolving timekeeping issues, and preparing accurate payroll for processing by each deadline. This is an on-site position supporting teams across Texas, Missouri, New Mexico, Illinois, Kansas, Indiana, and more than 30 states where employees work remotely.

Requirements

High school diploma or equivalent required.
Working knowledge of overtime, shift differentials, and payroll/timekeeping practices.
Strong Microsoft Excel skills.
Excellent attention to detail, organization, communication, and problem-solving skills.
Ability to manage multiple priorities and meet recurring deadlines.
Ability to handle confidential information appropriately.

Nice To Haves

Associate degree preferred.
2+ years of payroll, timekeeping, accounting, bookkeeping, or related experience preferred.
Healthcare payroll or EMR experience is a plus.
Experience with UKG, ADP, Workday, or similar systems preferred.

Responsibilities

Review and reconcile employee timesheets and payroll data.
Verify hours across UKG, EMR systems, schedules, and timekeeping platforms.
Research and correct missing punches, duplicate entries, incorrect hours, and other discrepancies.
Review overtime, shift differentials, bonuses, mileage, and multi-rate pay.
Work with employees, supervisors, schedulers, and clinical teams to resolve payroll issues.
Assist with payroll adjustments, corrections, reconciliations, and reporting.
Maintain accurate payroll documentation and confidential employee information.
Monitor payroll deadlines and outstanding approvals.
Identify recurring issues and help improve payroll processes.