Payroll Team Services Specialist

Audacy•PA-Philadelphia, NY

1d•Remote

About The Position

Audacy Team Services processes biweekly and semimonthly payroll in Workday and maintains accurate employee data in the HRIS. The Payroll Team Services Specialist provides administrative support to employees, responds to payroll and employee-information requests, and works closely with HR and Finance to support the Hire-to-Retire process. This remote position requires working EST hours regardless of location.

Requirements

At least 2 years of payroll or data-processing experience.
At least 2 years of Workday experience.
At least 1 year of customer service experience.
At least 1 year of experience working with multiple unions; experience with AFTRA, WGA, or IBEW is specifically noted as preferable.
Experience with multistate payroll.
Experience with employee data or HRIS functions.
Excellent written and verbal communication skills.
Ability to meet strict deadlines.
Integrity, discretion, and sensitivity when handling confidential data.
Solution-oriented, organized, and highly attentive approach.
Ability to work in a fast-paced, constantly changing environment.
Ability to research, interpret, and reconcile data.
Ability to keep stakeholders informed.
Bachelor’s degree in Finance or a related field.
Ability to work independently and in group settings, multitask, and meet deadlines.

Nice To Haves

Google Suite experience.

Responsibilities

Process multistate payroll for more than 500 employees, including union employees across multiple unions in Workday.
Calculate overtime, PTO, and union contributions.
Prepare weekly, monthly, and quarterly financial reports summarizing earnings, tax deductions, and union dues for audits and requests from Finance and managers.
Resolve payroll discrepancies and respond promptly to employee questions.
Provide initial resolution support and handle inquiries accurately and consistently through Zendesk, virtual meetings, and face-to-face engagement.
Process employee data changes involving payroll, benefits, PTO, employment verifications, job changes, salary, terminations, organizational changes, and other HR transactions.
Guide employees who need to update their personal information in Workday.
Meet the ATS Service Level Agreement to maintain consistent customer service.
Maintain market documents supporting employee data and payroll changes, including contracts, CBAs, offer letters, and notification forms.
Partner with subject matter experts to research and resolve specific inquiries.
Participate in team projects and identify process-improvement opportunities.

Benefits

Medical, dental, and vision coverage
Mental health services and telemedicine
Flexible spending accounts and health savings account
Disability and life insurance
Critical illness, hospital indemnity, and accident insurance
Paid time off, including sick time, flex-time away/vacation days, personal leave, parental leave, and volunteer time
401(k) retirement plan
Legal assistance
Life assistance program
Identity theft protection
Discounted home and auto insurance
Pet insurance
Health care coordinator