Payroll Tax Specialist
About The Position
U.S. Bank is hiring a Payroll Tax Specialist to support accurate, timely, and compliant payroll tax administration for up to 65,000 employees across the United States and Canada. The position involves auditing payroll tax setups and reports, supporting wage garnishment administration, processing special payment transactions and corrections, and resolving escalated employee cases. The specialist also helps improve payroll processes, maintains current documentation, and protects confidential payroll information. The role requires working from a U.S. Bank location three or more days per week.
Requirements
- Two-year college degree, post-secondary coursework in a related field, or applicable work experience.
- 2–4 years of payroll experience.
Nice To Haves
- CPP or FPC certification.
- Experience with Workday HCM and Payroll.
- Experience identifying efficiency opportunities and implementing process improvements.
- Excellent interpersonal skills and a proactive approach to customer service.
Responsibilities
- Audit payroll tax setup and reports, including employee address and work location changes, new hires, and company entity changes, to ensure withholding is accurate and timely.
- Support wage garnishment administration and partner with ADP by responding to information requests, processing refunds, reconciling pay-period totals, reviewing questions, and resolving issues.
- Prepare and record special payment transactions and corrections to ensure payroll tax liabilities are remitted accurately and on time in compliance with federal, state, and local tax requirements.
- Monitor the ServiceNow employee case system and team email, research escalated issues, and identify timely solutions to meet service-level agreements.
- Recommend process improvements to increase efficiency and enhance the employee experience.
- Follow established payroll tax procedures and regularly review and update documentation.
- Maintain the confidentiality of sensitive payroll information.
Benefits
- Healthcare, including medical, dental, and vision coverage.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
