Payroll Tax Specialist

U.S. Bank•Minneapolis, MN

2d•$24 - $32•Hybrid

About The Position

U.S. Bank is hiring a Payroll Tax Specialist to support accurate, timely, and compliant payroll tax administration for up to 65,000 employees across the United States and Canada. The role is suited to someone with payroll experience, attention to detail, and a customer-focused approach who can solve complex issues, collaborate across teams, and identify process improvements. The specialist audits payroll tax setup and reports, supports wage garnishment administration with the third-party vendor ADP, and prepares and records special payment transactions and corrections. The role also monitors employee cases and team email, researches escalated issues, maintains payroll tax process documentation, and handles sensitive payroll information confidentially. The position requires working from a U.S. Bank location three or more days per week.

Requirements

Two-year college degree or post-secondary coursework in a related field, or applicable work experience.
2–4 years of payroll experience.
Work from a U.S. Bank location three or more days per week.

Nice To Haves

CPP or FPC certification.
Experience with Workday HCM and Payroll.
Experience identifying efficiency opportunities and implementing process improvements.
Excellent interpersonal skills and a proactive approach to customer service.

Responsibilities

Audit payroll tax setup and reports, including employee address and work location changes, new hires, and company entity changes, to ensure accurate and timely withholding.
Support wage garnishment administration and coordinate with ADP by responding to information requests, processing refunds, reconciling pay-period totals, reviewing questions, and resolving issues.
Prepare and record special payment transactions and corrections so payroll tax liabilities are remitted accurately and on time and comply with federal, state, and local tax requirements.
Monitor the HR employee case system (ServiceNow) and team email; research escalated issues and identify timely solutions to meet SLAs.
Suggest process improvements to increase efficiency and enhance the employee experience.
Follow payroll tax processes and procedures, and regularly review and update documentation to keep resources current and accurate.
Maintain the confidentiality of sensitive payroll information.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.