Payroll Tax Research Analyst

The job overview for this position is that Symmetry Software, a subsidiary of Gusto, is seeking a detail-oriented individual to work as a Tax Research Analyst. The role involves conducting research to ensure that the payroll tax software products are up-to-date and compliant with regulations. The analyst will be responsible for monitoring tax rates and forms, documenting changes, and maintaining a tax rate database. The position requires collaboration with various teams and providing research and insight to support Symmetry's brand promise of accurate tax calculations.

• Provides subject matter expertise and guidance across all areas of payroll tax
• Performs research in federal, state, and local payroll tax laws and regulations
• Contacts government agencies and tax jurisdictions to obtain clarification on unclear or changed laws or regulations
• Familiar with minimum wages
• Knowledge of Canadian payroll, payroll taxes, and TD1 Personal Tax Credit returns
• Understanding of employee W-4 forms and how they work
• Participates in projects to ensure payroll tax requirements are met
• Assists software engineers, account associates, and support team in understanding payroll tax laws for product development and client communications
• Assists client success and support teams with tax rate questions and provides supporting documentation when necessary
• Joins industry groups to develop a network of contacts for sharing tax information
• Maintains excellent records in information systems
• Reports directly to the Manager of Tax Research
• Works in a collaborative team environment
• Develops process documentation and workflows
• Keeps up to date with payroll tax activities and compliance with regulations
• Interprets, communicates, and executes changes as needed
• Coordinates efforts between Tax Research and other departments to ensure accuracy of tax withholding data
• Maintains files and provides necessary reports or documentation
• Provides recommendations for continuous process improvement
• Strong technical skills, including proficiency with automated systems
• At least three or more years of working experience in payroll tax and/or processing payroll
• Two or more years of experience in a software development company (desired)
• Friendly and upbeat personality
• Knowledge of payroll tax for the U.S., U.S. Territories, and Canada
• Excellent analytical, communication, and problem-solving abilities
• Outstanding interpersonal skills

• Prior experience in payroll tax activities, including compliance with local, state, and federal regulations
• Ability to interpret, communicate, and execute changes as needed in payroll/tax legislation
• Strong technical skills, including proficiency with automated systems
• At least three or more years of working experience in payroll tax and/or processing payroll in an in-house environment
• Two or more years of experience in a software development company (highly desired, but not required)
• Knowledge of payroll tax for the U.S., U.S. Territories, and Canada
• Excellent analytical, communication, and problem-solving abilities
• Outstanding interpersonal skills
• Detail-oriented and able to maintain excellent records
• Ability to work in a collaborative team environment
• Familiarity with minimum wages
• Understanding of employee W-4 forms and how they work
• Ability to develop process documentation and workflows
• Strong organizational skills and ability to maintain files and provide necessary reports/documentation
• Ability to provide recommendations for continuous process improvement

• Physical office spaces in Denver, San Francisco, New York City, and Scottsdale
• Expectation of working from the office on designated days approximately 2-3 days per week
• Health insurance
• 401(k)s
• Expert HR
• Team management tools
• Collaborative and inclusive workplace
• Total Rewards philosophy
• Opportunity to work with a collaborative team
• Development of process documentation and workflows
• Competitive cash compensation targeted at $85,000/yr to $105,000/yr in Scottsdale
• Equal opportunity employer
• Reasonable accommodations for individuals with disabilities