Payroll Strategy and Operate Senior Manager

Deloitte • Tampa, FL

4d • $171,600 - $338,300

About The Position

The Senior Manager will join Deloitte’s Human Capital practice and Payroll Operations team within Insights, Innovation, and Operate. The role helps clients improve payroll operations by assessing current processes, identifying pain points, and recommending solutions. It advises on payroll technology, automation, and generative AI capabilities, and supports sales pursuits through RFP responses, client materials, and presentations.

The Senior Manager leads teams and project or workstream delivery, designs the work effort, and is accountable for team outputs. As a member of the practice leadership team, the role contributes to strategic planning and practice growth, participates in sales, and provides input on selecting, developing, and growing employees. The position may require travel up to 50% on average.

Requirements

• Bachelor’s degree.
• At least 8 years of related experience in payroll operations and sales.
• At least 8 years of consulting experience.
• At least 5 years of experience leading requirements-gathering workshops or facilitating meetings.
• At least 5 years of experience participating in vendor selection on client and supplier sides, including RFPs, RFIs, scoring, and evaluating products and services.
• At least 5 years of experience leading teams through the full project lifecycle, including business analysis, functional specification, system configuration, design, and testing.
• At least 5 years of experience with payroll software products such as ADP, UKG (formerly UltiPro), Workday, Oracle Cloud, or SAP/SuccessFactors, and system infrastructure.
• Ability to travel up to 50% on average, based on the work and clients and industries served.
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.
• Ability to work independently and collaboratively.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
• Strong interpersonal skills and a professional demeanor.
• Ability to meet deadlines.
• Ability to mentor others and provide clear guidance.

Nice To Haves

• At least 5 years of experience working with global Fortune 500 firms.
• At least 8 years of experience working with HR and/or Workforce Management (WFM) payroll functions and processes, with a strong understanding of business needs and challenges, strong analytical skills, and attention to detail.
• At least 5 years of experience developing and mentoring junior staff members.
• At least 5 years of experience interacting at all levels within a client organization.
• Proficiency in Microsoft Excel, Visio, and PowerPoint.
• At least 2 years of experience creating advanced Excel models, such as pivot tables, VLOOKUP, and data analysis, and developing client-ready PowerPoint presentations for executive-level audiences.

Responsibilities

• Analyze clients’ current payroll processes, identify pain points, and recommend possible solutions.
• Advise clients on payroll technology options, including automation and generative AI tools and capabilities.
• Support sales pursuits, develop RFP responses and client presentation materials, and present to clients.
• Lead teams, design work efforts, deliver work, and take accountability for team outputs.
• Serve as a project or workstream manager, business advisor, leader of others, and source of sales support.
• Participate in strategic planning and sales activities to help grow the practice.
• Provide input on how to select, develop, and grow people.

Benefits

• Potential eligibility to participate in a discretionary annual incentive program, subject to program rules and relevant factors including individual and organizational performance.
• A broad range of employee benefits.
• Professional development opportunities, including on-the-job learning, formal development programs, mentorship, and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior