Payroll Strategy and Operate Manager

Deloitte • Tampa, FL

4d • $134,500 - $265,100

About The Position

As a Manager in Deloitte’s Human Capital practice, Strategy, Growth, and Transformation organization, the Payroll Operations role helps clients improve payroll operations and align workforce needs with organizational priorities. The position guides clients in assessing existing payroll processes, identifying pain points, and considering solutions. It advises on technology options, including automation and generative AI capabilities, to improve payroll functions.

The role leads teams and work efforts, takes accountability for team outputs, manages projects or workstreams, and provides business-advisory and sales support. It also contributes to practice growth by participating in sales. The Payroll Operations team helps clients improve operating effectiveness and reduce costs through process improvements, shared services, outsourcing, employee self-service, and technology-enabled solutions.

Requirements

• Bachelor’s degree.
• At least 6 years of related experience in payroll operations.
• At least 6 years of consulting experience.
• At least 4 years of experience leading requirements-gathering workshops or facilitating payroll transitions from in-house to outsourced.
• At least 4 years of experience leading teams in the full lifecycle of payroll administration, including data management, payroll processing, garnishment support, post-payroll tax reconciliation and filing, and year-end tax reconciliation.
• At least 4 years of experience with payroll software products such as ADP, UKG (formerly UltiPro), Workday, Oracle Cloud, or SAP/SuccessFactors, and system infrastructure.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills, meticulous attention to detail, and a focus on quality work.
• Ability to build and sustain professional relationships; strong interpersonal skills and a professional demeanor.
• Ability to lead projects or workstreams, manage and prioritize multiple tasks, and meet deadlines in a fast-paced, dynamic environment.
• Ability to reside within commuting distance of the assigned office and commute daily if required, without overnight accommodations.
• Ability to travel an average of 50%, depending on the work and clients and industries served.
• Legally authorized to work in the United States without employer sponsorship now or in the future.

Nice To Haves

• At least 4 years of experience working with global Fortune 500 firms.
• At least 4 years of experience participating in vendor selection on the client and supplier sides, including RFPs, RFIs, scoring, and product and service evaluation.
• At least 4 years of experience working with HR and/or Workforce Management payroll functions and processes, with an understanding of business needs and challenges and strong analytical skills and attention to detail.
• At least 4 years of experience developing and mentoring junior staff members.
• At least 4 years of experience interacting at all levels within a client organization.
• Proficiency in Microsoft Excel, Visio, and PowerPoint, including at least 2 years of experience creating advanced Excel models (such as pivot tables, VLOOKUP, and data analysis) and executive-level, client-ready PowerPoint presentations.

Responsibilities

• Guide clients in analyzing current payroll processes, identifying pain points, and considering solutions.
• Advise clients on payroll technology options, including available automation and generative AI tools and capabilities.
• Demonstrate leadership and accountability for team outputs.
• Lead teams, deliver work, and design work efforts.
• Serve as a business advisor, project or workstream manager, leader of others, and source of sales support.
• Participate in the sales process to help grow the practice.
• Lead requirements-gathering workshops or facilitate payroll transitions from in-house to outsourced.
• Lead teams through the full lifecycle of payroll administration, including data management, payroll processing, garnishment support, post-payroll tax reconciliation and filing, and year-end tax reconciliation.
• Mentor and provide clear guidance to others.
• Manage and prioritize multiple tasks and meet deadlines in a fast-paced environment.

Benefits

• Discretionary annual incentive program; awards, if any, are subject to program rules and individual and organizational performance.
• Broad range of employee benefits; specific benefits are not detailed in the posting.
• Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager