Payroll Specialist

OneDigital•Tucson, AZ
•Onsite

About The Position

The Payroll Specialist works closely with clients or their representatives and other Payroll Specialists to process payroll accurately and on time. The role ensures payroll data is entered correctly into payroll systems to produce weekly, biweekly, and semimonthly payments. This is a full-time, onsite position based at OneDigital’s regional office in Tucson, Arizona.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Experience providing multi-state, multi-payroll service for large client groups.
  • At least 6 months of experience as a Specialist II, or ability to demonstrate mastery of Specialist II functions.
  • Vast knowledge of state and federal laws pertaining to wage and hour, wage garnishments, and taxes.
  • Must be eligible to work in the United States without work-visa or residency sponsorship.

Nice To Haves

  • Advanced experience with PrismHR and/or iSolved.

Responsibilities

  • Stay informed about assigned clients’ needs and payroll cycles, process client updates, and manage payroll-related matters for assigned client groups.
  • Enter payroll data accurately and meet scheduled pay dates.
  • Maintain accurate employee- and client-level payroll records, ensuring timely service and strong customer service throughout the client lifecycle.
  • Set up import definitions in payroll systems when needed.
  • Import and audit time files in payroll systems.
  • Generate and complete payrolls, post payroll batches, and provide reports to clients.
  • Contact clients on established schedules to collect payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
  • Enter pay-rate and status changes accurately from client-submitted paper forms.
  • Enter employee direct-deposit information when required.
  • Process bonus and commission payroll cycles, including gross-up and net-zero checks.
  • Process manual and special-exception batches as requested and according to client payroll cycles.
  • Provide certified payroll reporting and client- or industry-specific multilevel job costing when indicated.
  • Maintain knowledge of general-ledger accounting frameworks and client accounting reports, and identify and correct client GL accounting issues.
  • Add department, project, and division information to client files in payroll systems.
  • Research and resolve client and system problems to ensure accurate payroll reports and tax returns.
  • Maintain positive working relationships with clients, agencies, and coworkers to promote high-quality service.
  • Build relationships across departments to establish efficiencies and best practices.
  • Distribute client-specific payroll reports.
  • Record adjustments related to previous pay issues.
  • Provide third-level support to Payroll Specialist I and II when needed.
  • Assist with topical training sessions in the Payroll Department when called upon.
  • Complete special projects and other assigned duties.

Benefits

  • Eligible employees may receive health, wellbeing, retirement, and other financial benefits.
  • Paid time off.
  • Overtime pay for non-exempt employees.
  • Learning and development programs.
  • Reimbursement of job-related expenses according to company policy.
  • Employee perks and discounts.
  • Some roles may be eligible for variable compensation, commission, and/or an annual bonus based on individual and/or company performance.
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