Payroll Specialist

Lowe's Companies, Inc.•Mooresville, NC

15d•Onsite

About The Position

The Payroll Specialist supports accurate and timely bi-weekly and off-cycle payroll processing for Lowe’s US employees. The role provides confidential, professional customer service to HR managers, managers representing employees, and employees by answering questions, responding to requests, and assisting with payroll matters. It also maintains employee payroll data, including direct deposits, general deductions, hours corrections, and manual calculations. Based at Lowe’s headquarters in Mooresville, North Carolina, this position works with payroll processing and related systems, supports audits and payroll close activities, and assists with vendor-managed programs.

Requirements

High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
Two years of experience processing high-volume payroll.
Experience working independently and/or as part of a team.

Nice To Haves

Associate degree in a business-related field.
Bachelor’s degree in a business-related field.
Payroll certification.

Responsibilities

Serve as the subject matter expert for payroll-related inquiries.
Research and resolve payroll issues, responding professionally and promptly by phone and/or email.
Input adjustments in Workday for pay-related items, including earnings and deductions.
Generate and review queries associated with pay processing to ensure pay accuracy and identify potential errors.
Process bi-weekly payments and off-cycle checks for special processes or requests.
Coordinate stop payments, voids, direct deposit funding adjustments, and reissues, and reconcile them as requested by the business.
Process other payments, including severance, relocation, refunds, and shift payments.
Support bi-weekly payroll close by reviewing and resolving payroll error messages and other audits.
Protect confidential employee information and data.
Support vendor-managed programs such as Equifax and Money Network.
Maintain employee data, including direct deposits, general deductions, hours corrections, and manual calculations.